council-capital - Project Manager – SaaS Implementations (Government & Healthcare)

• 7–10 years of total professional experience, including 5+ years of project management experience, ideally within healthcare IT or government-related systems • Proven experience managing IT, system, or application implementation projects, preferably customer-facing • Hands-on experience delivering SaaS implementations with working familiarity of the software development lifecycle (SDLC), within the last 5 years • Demonstrated experience working directly with external customers/accounts (client-facing PM, engagement manager, or delivery lead) • Strong delivery fundamentals: scope management, dependency tracking, issue resolution, and risk mitigation • Experience developing and managing business requirements and functional documentation • Strong written and verbal communication skills, especially with non-technical and executive stakeholders • Working knowledge of Microsoft Office (Excel, Word, PowerPoint) • Experience with project delivery and tracking tools (e.g., Jira, Smartsheet, MS Project, ServiceNow, or similar) • Bachelor’s degree or equivalent practical experience • Experience working with state agencies, Medicaid programs, or MMIS vendors • Background in healthcare claims processing, payment systems, or claims operations • Government healthcare claims experience strongly preferred • Commercial healthcare or claim payment experience acceptable • Experience in program integrity, payment accuracy, or healthcare fraud (FWA) environments • Experience supporting compliance, certification, audit, or readiness activities • PMP or equivalent certification (CAPM, CPM, CSM, IPMA) • Experience gathering or validating technical or system requirements • WHAT SETS THIS ROLE APART • You own delivery outcomes, not just reporting • You work directly with customers and program stakeholders • You are trusted to drive decisions and execution • Your experience with Medicaid, MMIS, or government healthcare is valued • Success is measured by delivery, clarity, and accountability • WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR • Implementations land on the baselined schedule, with milestones, dependencies, and risks tracked and visible to customers and internal teams • Customers accept deliverables on first submission, with no surprises and no penalty events • You carry several concurrent implementations without letting quality or momentum slip • Customers would serve as references, and internal delivery partners want you on their next project • Each project leaves the delivery playbook a little stronger than you found it • Council Capital and our portfolio companies are committed to building high-performing teams by hiring the best talent—period. • We believe in putting the right people in the right seats, regardless of background, and we’re always looking for individuals who bring fresh thinking, grit, and a drive to make a difference. • Thank you for considering a role with one of our companies. We’re excited to learn more about you.