Cloudbeds - Accounting Specialist

• Guide Latin American hotel clients through full accounting onboarding including chart of accounts mapping, tax configuration, revenue recognition setup, reconciliation workflows, and country-specific e-invoicing compliance (Mexico SAT/CFDI, Colombia DIAN, Chile SII, and others) • Translate each customer's unique business processes — night audits, folio management, accounts receivable, month-end close — into a properly configured Cloudbeds environment • Support integrations between Cloudbeds and third-party accounting platforms and ERPs including QuickBooks, Xero, M3, NetSuite, and regional Latin American accounting systems • Troubleshoot accounting discrepancies, integration sync issues, and configuration questions with a hands-on, solutions-oriented approach • Serve as the internal subject matter expert on Latin American hospitality accounting practices and regional fiscal compliance • Contribute to onboarding documentation and best-practice resources for hospitality accounting workflows across Latin American markets • Collaborate with Product and Engineering to relay customer feedback and help shape the roadmap • What Sets You Up for Success • 5+ years of hands-on accounting or bookkeeping experience specifically within the hotel or hospitality industry — required • Proven experience configuring or supporting integrations between a hotel PMS and accounting or ERP software (QuickBooks, NetSuite, M3, or comparable) — not theoretical; you have done this • Deep knowledge of at least one Latin American country's fiscal and e-invoicing requirements with working familiarity across the broader region • Strong customer-facing communication skills — you are comfortable and confident engaging directly with hotel clients and their accounting teams via phone and video daily • Fluent in both Spanish and English — this is a firm requirement for this role; Portuguese is a strong additional plus • Comfort navigating SaaS platforms and adopting new tools quickly with minimal hand-holding • Strong analytical mindset with the ability to trace data flows, identify mapping issues, and troubleshoot integration problems methodically • Prior hands-on experience in hotel operations — front office, night audit, or revenue management • Knowledge of fiscal compliance requirements across multiple Latin American countries beyond your home market • Active personal use of AI tools or workflow automation — we are building a team that embraces technology and learns continuously • What to Expect - Your Journey with Us • Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. • Learn more online at cloudbeds.com • Company Awards to Check Out! • Best All-In-One Hotel Management System | HotelTechAwards (2025) • Overall 10 Best Places to Work | HotelTechAwards (2025) • Most Loved Workplace® Certified (2024) • Top 10 People’s Choice(2024) • Deloitte Technology Fast 500 (2024)