serverfarm - Data Center Technical Documentation Specialist

• Technical Background • Hands-on experience as a data center technician, ideally in a hyperscale, enterprise, or colocation environment. • Working knowledge of critical infrastructure systems including electrical distribution, mechanical cooling, and associated monitoring and control systems. • Solid understanding of system design and sequence of operations (SOO). • Familiarity with data center industry best practices for safety, security, availability, and reliability. • Ability to take complex technical information and turn it into clear, usable content for technicians at varying experience levels. • Strong written and verbal communication skills with the ability to give direct, constructive feedback on documentation. • Comfortable engaging with both technical and non-technical stakeholders including technicians, engineers, trainers, vendors, and leadership. • Mindset and Approach • Detail-oriented with a quality and governance mindset. • Confident in reviewing content and requesting changes based on operational risk and accuracy. • Collaborative, pragmatic, and safety-focused. • Experience reviewing technical documents or training content is a plus, not a requirement. • This role requires approximately 30-40% travel to Serverfarm data center sites across the US. • Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives. • The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.