octoenergy - Octopus Energy Group - Business Development Manager
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Requirements
• A track record of delivering exceptional customer experience • Previous sales experience of sales within a B2B and/or SaaS consultative environment • A strong passion for Electric Vehicles / Energy and Decarbonisation • Excellent listening skills when working in B2B roles and great communication • Obsessed with putting the customer first, you have a genuine passion for going the extra mile and making sure customers are delighted with every interaction • An ability to show a completer finisher mentality and an understanding of processes as a whole; being able to see the why behind each section of the business and how that creates the entire vision • A start up / entrepreneurial mindset, being able to adjust to change and thrive in a fast-paced environment - excited by the challenge of working in a business that’s always evolving • A bonus - Knowledge of the car leasing and fleet market would be advantageous but not mandatory
Responsibilities
• Develop and establish your sales pipeline with customers - from lead through to delivery, hitting (and hopefully smashing!) your targets along the way • Shape and drive the acquisition of new customers – you'll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group! • Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date • Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience • Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual) • Provide excellent customer service both through the sales process and also in after-sales customer care • Collaborate with the wider teams to iterate propositions and materials for the B2B market • Strategically build your pipeline by working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level
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