Vic.ai - Senior Implementations Consultant
Requirements
• 7+ years of professional experience, including 5+ years leading software implementations (ERP, finance systems, or data-driven platforms strongly preferred) • Strong understanding of ERP ecosystems, integrations, and enterprise data workflows • Proven experience managing complex projects with multiple technical and business workstreams • Demonstrated ability to gather requirements, define scope, and translate needs into executable plans • Comfort working with AI-enabled products, automation, and evolving technical systems • Excellent analytical, problem-solving, and decision-making skills • Executive presence with the ability to engage and influence senior customer stakeholders • Exceptional organizational skills and ability to manage multiple implementations simultaneously • Strong written, verbal, and presentation skills, including the ability to explain technical concepts clearly • Bachelor’s degree in a relevant field; PMP certification a plus • Ability to quickly learn new tools, platforms, and technologies
Responsibilities
• Successfully leading complex, AI-enabled implementations with minimal supervision • Driving strong alignment across technical, operational, and executive stakeholders • Translating customer requirements into scalable, repeatable implementation approaches • Identifying risks early and proactively managing dependencies across systems and teams • Elevating implementation standards, documentation, and delivery quality • Mentoring junior consultants and contributing to a high-performing implementation team • Design and execute scalable implementation frameworks: Develop processes, templates, and technical best practices for enterprise Vic.ai http://Vic.ai deployments • Own the end-to-end implementation lifecycle: From post-sale handoff through go-live readiness and early adoption • Partner cross-functionally: Collaborate closely with Integrations, Product, Sales Engineering, and Customer Success to align system requirements and delivery timelines • Lead technical go-live execution, including: • Project planning, milestones, and dependency management • Coordination across ERP integrations, data ingestion, and AI configuration • Risk identification, mitigation strategies, and escalation management • KPI tracking and post-implementation optimization • Guide customers through AI-driven change: Support customers as they adopt automated workflows, align expectations, and operationalize new processes • Champion implementation quality: Ensure accuracy, performance, and scalability in customer environments • Mentor and lead: Provide guidance to future junior consultants and contribute to team-wide delivery excellence • Standardize and scale delivery: Partner with Operations to define implementation standards and support partner-led implementation models
Benefits
• At Vic.ai http://Vic.ai, implementations are deeply technical, highly collaborative, and critical to customer success. • This role sits at the intersection of AI, finance operations, and enterprise software delivery. You’ll work with sophisticated customers, complex ERP environments, and AI-driven workflows - helping organizations operationalize automation and change how their finance teams work. • You’ll have real influence over how Vic.ai http://Vic.ai scales its implementation motion: defining frameworks, improving tooling, partnering closely with Integrations and Product, and ensuring our AI capabilities are deployed effectively and responsibly from day one. • If you enjoy translating technical systems into real business outcomes and thrive in environments where execution, precision, and ownership matter - you’ll find this role both challenging and rewarding. • This is a high-impact role where your work directly influences customer success, product adoption, and Vic.ai http://Vic.ai’s ability to scale responsibly. You’ll help customers unlock the full value of AI in finance - and help define how enterprise implementations are delivered as Vic.ai http://Vic.ai continues to grow. • If you’re excited by technical problem-solving, AI-powered platforms, and leading complex implementations at scale, we’d love to hear from you.
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