Dutchie - Implementation Strategist

• 2+ years in a customer-facing technical role — SaaS implementation, POS, account management, or solutions engineering • Strong communicator: clear, empathetic, and polished across phone, email, and video • Organized and adaptable — comfortable juggling multiple projects at different stages • Technically comfortable in developer portals (App Store Connect, Google Play Console, Firebase) without needing to write code • Quick learner who picks up new platforms and industries fast • Team-oriented but fully capable of owning work independently • AI Mindset: You aren't just using AI for emails. You’re automating complex workflows and experimenting with agentic methodologies to move faster than a traditional team • Salesforce familiarity a plus; cannabis industry or METRC/BioTrack experience a bonus • Ability to travel within the US • It’s a Bonus if You… • Retail cannabis or dispensary operations experience • PMP Certification • METRC or BioTrack experience • Looker or BI tool familiarity • You’ll Get… • You’ll Get… • We are targeting a starting salary of $55,000 - $75,000  based on the intended level for this role. • In addition to cash compensation, our total rewards package includes: • Full medical benefits including dental and vision plans to ensure you always have the best care. • Equity packages in the form of stock options to all employees. • Technology (hardware, software, reading materials, etc..) allowance • Flexible vacation and sick days