Compliance Operations Manager

In Office Staff EMEA Cryptocurrency Fintech Operations Manager Compliance Manager Reporting Team Management Team Leadership Training Development Regulatory Compliance

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Responsibilities

Oversee the implementation of FIU, EDD and Periodic Review day-to-day processes, ensuring full adherence to regulatory expectations and aligned with industry best practices.
In partnership with Compliance, Legal, and Product colleagues, you will create and scale operational mechanisms to manage productivity, improve quality, and contribute to best-in-class compliance operations.
Maintain key performance indicators (KPIs) to measure the effectiveness of compliance operations, including alert volumes, false positive rates, and investigation times. Utilize an in-depth understanding of metrics, reporting, and capacity planning to make informed data-driven decisions.
Develop and deliver dashboards and reports to senior management, regulators, and other stakeholders.
Create and scale operational mechanisms to manage productivity, improve quality, and contribute to best-in-class operational processes.
Develop, implement, and manage risk-based rules to ensure effective monitoring across diverse geographies and product offerings.
Manage vendor relationships that support operational processes including transaction monitoring, screening, blockchain monitoring, etc.
Leverage technology to automate workflows, implement operational efficiencies, and enhance operational scalability as the business grows.
Build and manage a global team of compliance professionals responsible for investigation and filing regulatory reports and supporting other ad-hoc strategic compliance initiatives.
Work closely across the Compliance team with MLROs and the Head of Financial Crimes Compliance, as well as cross-functionally with Product, Engineering, Data, Legal, and others.
Provide training, mentorship, and career development opportunities for team members.
Foster a culture of compliance awareness, efficiency, and collaboration
Act as a key liaison with regulators, auditors, and external advisors on transaction monitoring and sanctions compliance.
Minimum of 10 years of relevant AML experience.
Knowledge of the laws, regulations, and guidance governing AML / CFT, Sanctions / illicit finance and regulatory reporting
Experience managing and implementing operational processes in crypto compliance, including using blockchain monitoring tools
Comfort working in a global environment across time zones
Experience working to drive programmatic and operational efficiencies using data and automation
Ability to successfully manage competing priorities in a fast-paced tech-driven environment
Exceptional communication skills for engaging with regulators, leadership, and cross-functional teams.
Ability to balance regulatory compliance with business growth and innovation.

Benefits

Full-time salary based on experience and meaningful equity in an industry-leading company
This is a role based in our London office, with a mandatory in-office presence three days per week.
Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.
Budgets for learning & professional development
Unlimited vacation policy; work hard and take time when you need it
Apple equipment
The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
Flexible work culture