camunda - Senior Technical Writer

Remote - United States, Canada$123k - $198k+ Equity3mo ago

Remote Senior EMEA Artificial Intelligence Software Technical Writer Technical Writing Documentation Git Java Kubernetes

Requirements

• Troubleshooting and fixing failing GitHub Actions workflows, including reading CI logs, isolating the breaking change, and getting the build green again. • Reviewing and merging contributions from engineers and the wider community, and keeping branches and versioned docs releases in good shape. • Diagnosing broken links, redirects, MDX and rendering errors, and search indexing issues across current and versioned content. • Handling Docusaurus, Node, and dependency upgrades, and resolving the breakages that come with them. • Improving the tooling, automation, and linting that writers and contributors rely on, so our publishing process stays fast and predictable • You don't need to be a full-time developer, but you should be confident with Git and GitHub workflows, the command line, YAML and JavaScript-based config, Markdown/MDX, and reading an error trace far enough to know whether you can fix it or need to pull in an engineer. • You'll join a collaborative, mission-driven team focused on helping developers become productive with Camunda technologies quickly and joyfully. Developers with technical writing experience are encouraged to apply. • 3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts. • Proven experience of maintaining, troubleshooting, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus. • Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products). • Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation. • Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners. • Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment. • Ability and/or willingness to use our product. • Software engineering experience, or proficiency with one or more programming languages. • Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use. • This role is an existing vacancy • #LI-SK1 #LI-Remote #C1 #USEAST • What We Have to Offer:

Responsibilities

• Own and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams. • Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development. • Become a subject matter expert in your assigned product areas, developing hands-on experience with the products to create documentation that reflects real-world usage and developer needs. • Lead documentation efforts from concept through release—planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies. • Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate. • Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights. • Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards.

Benefits

• We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. • The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: • United States: $122,700.00 to $197,900.00 • United Kingdom: £77,100.00 to £126,800.00 • Singapore: S$152,400.00 to S$228,600.00 • Canada: C$142,900 to C$214,400 • If you’re based elsewhere, you’ll be hired via Remote.com http://Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. • Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP) https://docs.google.com/document/d/1hoyQAPTZ5nV7J47D9n3yqK5hhLj160Xf36iyqEXNOWE/edit?tab=t.0#heading=h.2qon7r4kdfe1. • We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable. • Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it. • In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. • Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027. • Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. • Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!