Ramp - Technical Consultant, Strategic
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Requirements
• Bachelor's degree in computer science, engineering, finance, business, or a related field • 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment • Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows • Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders • Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities • Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering • Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership • Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion • For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000. • Benefits (for U.S.-based full-time employees) • 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Fertility HRA (up to $10,000 per year) • Unlimited AI token usage • Centralized home-office equipment ordering for all employees • Health and Wellness stipend • In-office perks: lunch, snacks, drinks, and more • Budget for intra-office travel • Relocation support to NYC or SF (as needed) • Referral Instructions • If you are being referred for the role, please contact that person to apply on your behalf. • Other notices • Other notices • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. • Ramp Applicant Privacy Notice
Responsibilities
• Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design • Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations • Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success • Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options • Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API • Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs • Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly • Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base • Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
Benefits
• US- NY or SFOTE $167K – $220K • Offers Equity • Offers Commission • 75/25 split • US/Canada- Remote (Outside of NY and SF) OTE $150K – $206K • Offers Equity • Offers Commission • 75/25 split • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Give an example of how you’ve helped a customer understand a complex technical concept. What was the situation, and how did you tailor your communication? • Tell us about a time you worked with APIs or ERP/accounting systems during a customer implementation. What was your role, and how did you ensure a smooth technical setup? • Recruiting Privacy Policy
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