pointclickcare - Principal Application Engineer (Salesforce)
Requirements
• Solid experience working on a SaaS product • Deep experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular • Deep experience with AWS, Azure, or other cloud platforms. • Deep experience with Service-Oriented Architecture (SOA) and SaaS product development • Working experience of SAML, OAuth, and OpenID Connect for authentication and authorization • PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Responsibilities
• Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices • Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed • Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture • Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript, SuiteScript, Python, etc.) and connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc. • Build test automation regression suites and coach the broader team on how to set up test automations in Copado • Embed and Build AI workflows and agents to realize business value delivered faster • Coach and hold vendors accountable to our best practices and milestone deliverables • Automate high complexity tasks through appropriate tools and scripting and provide guidance on test automations • Analyze and debug systems and perform validation and verification testing in a test-driven manner • Be a coach/mentor for all engineers, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution • Take ownership of enterprise-wide initiatives to modernize application architectures, improve system integrations, and reduce technical debt. • Partner with cross-functional teams to drive standardization of development frameworks, automation tools, and DevOps best practices across the organization • Exercise independent judgement in methods, techniques and evaluation criteria for obtaining results and solving complex problems • Champion the adoption of AI and automation tools, leading experimentation and integration of AI agents to optimize development and operational workflows • Be the back-up for your manager when necessary to oversee the team’s successful delivery • Perform other tasks and duties as assigned • Solid understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
Benefits
• Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more! • It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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