Senior Implementation Engineer

• We’re looking for a Senior Solutions Architect with 10+ years of professional experience managing and troubleshooting both Linux and Windows environments. Experience working within containerized and clustered infrastructures - particularly in AWS - is key. You should be adept at navigating SaaS administration. You will be expected to clearly communicate technical hurdles, requirements, and solutions to internal stakeholders in a professional manner. Due to the nature of our customers this position requires U.S Citizenship status. • People who thrive on our team also tend to share the following characteristics: • Driven and accountable. You take ownership of your work, even when it falls outside the standard playbook. • Flexible and creative. You find solutions in complex, ambiguous situations and enjoy solving hard problems for our customers. • Collaborative and clear communication skills. You build trust and alignment across diverse teams. • Containerization & Orchestration: • Experience with Kubernetes (scaling, troubleshooting) • Hands-on with Rancher for multi-cluster management and policy enforcement • Infrastructure as Code: • Proficient authoring and maintaining Terraform modules and workspaces • Familiarity with best-practices around state storage & CI integration • CI/CD Automation: • Designing, building, and operating pipelines in GitHub Actions (build, test, deploy) • Experience with branching strategies, required checks, and secrets management • Identity & Access Management: • Implementing SSO (SAML/OAuth2/OpenID Connect) flows as a service provider • Cloud & Hybrid Infrastructure: • AWS container services (EKS, ECS), serverless (Lambda) and on-prem integrations • Hybrid networking (VPN, Direct Connect) and Linux certificate management • Linux & Windows Administration: • Custom kernel configurations, package management, security hardening • Certificate issuance/rotation (OpenSSL, Let’s Encrypt, enterprise CAs) • Ability to document and codify reusable patterns for team-wide adoption • This is a remote role with the possibility of occasional on-site travel. We welcome candidates from across the U.S. who are excited to make a real-world impact through technology. • Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. • As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.