Sand Tech Holdings Limited - Business Analyst

• Own the BA workstream by driving discovery efforts, framing problems, and managing the product backlog across near, mid, and far horizons. • Write, refine, and validate user stories and clear acceptance criteria while championing a culture of Continuous Discovery. • Act as a strategic thought partner to the Product Owner, stepping in as the de facto PO to prioritize use cases and guide solution direction when necessary. • Stakeholder Facilitation & Engagement • Independently design and facilitate requirements workshops, design conferences, and process walkthroughs. • Manage complex, multi-level stakeholder relationships across client and delivery organizations (including technical, financial, and executive sponsors). • Proactively communicate progress, scope changes, and risks to build client confidence through reliable, outcome-focused engagement. • Analysis & Documentation • Produce and maintain comprehensive documentation, including BRDs, FSDs, user stories, and BPMN-aligned As-Is/To-Be process models. • Collaborate with engineering teams to define data requirements, source systems, and transformation logic. • Curate the squad’s knowledge base, playbooks, and reusable artifacts to ensure consistent delivery standards. • Testing, Quality & Agile Delivery • Lead User Acceptance Testing (UAT) and conduct ad-hoc functional testing to ensure features meet requirements and reduce late-cycle rework. • Actively participate in and facilitate core Agile scrum ceremonies (stand-ups, planning, refinement, reviews, retrospectives) while continuously improving the squad's operating cadence. • Manage defect resolution, consolidate stakeholder feedback, and secure final client sign-off. • Value Measurement & Broader Accountability • Collaborate with the Product Owner to track KPIs, measure delivery against business outcomes, and frame sprint reviews around tangible value delivered. • Operate with high autonomy to navigate scope challenges, proposing constructive solutions rather than simply escalating problems. • Mentor junior BAs and actively contribute to the broader BA practice by improving standards, templates, and ways of working. • 2+ years of BA experience, with at least 1 years delivering in agile squad environments • Business Analysis certifications gained from recognised bodies (IIBA and PMI etc.). • Proven track record of executing the full requirements lifecycle, from discovery through to UAT, on complex, multi-stakeholder client engagements. • Ability to translate company goals and objectives into roadmaps for digital transformation. • Strong written communication and excellent technical writing, presentation and communication skills • Good planning and time-management skills • Proficiency in Azure Devops or equivalent backlog tooling; Jira, Confluence, Notion, or Miro for documentation and facilitation • Experience in data, analytics, or enterprise systems environments (SAP, cloud data platforms, BI / analytics dashboards) • Collaborative team player approach to tasks • Strong problem-solving skills • Entrepreneurial and adaptable mindset • Pro-active approach to personal and professional development and mentoring of others in best practices • Experience and understanding of utilities or related sectors • Passion or demonstrable skills in a digital environment e.g. programming, data science • Good understanding of the technology marketplace with knowledge of products, platforms and emerging technologies • How we work • How we work • Due to the highly collaborative and internationally distributed nature of our work, successful candidates must be comfortable operating in small teams while contributing to larger, globally coordinated efforts. A strong sense of ownership, self-motivation and discipline in maintaining clear and consistent communication through virtual collaboration tools and video conferencing is essential.