humanoid - Business Capability Analyst — Back Office & Supply Chain
Requirements
• 5–10 years of experience in business process design, operational transformation, or business capability development. • Strong understanding of business capabilities, operating models, and control frameworks. • Proven ability to lead cross-functional change initiatives and drive adoption across operational and technical teams. • Experience delivering projects independently, with strong ownership, structure, and attention to detail. • Hands-on experience with ERP systems, process automation, Jira, Confluence, and digital tool integration. • Ability to work autonomously in a fast-moving environment, propose solutions proactively, and influence stakeholders at all levels. • Analytical and structured mindset with strong communication and documentation skills. • Passion for solving problems, improving systems, and building scalable organisational foundations. • Bachelor’s or Master’s in Business Administration, Finance, Supply Chain, or related field.
Responsibilities
• Build and enhance core business capabilities across procurement, inventory, logistics, and finance spanning processes, roles, controls, automation, and tools. • Lead end-to-end redesign of operational workflows and implement scalable operating models that support rapid organisational growth. • Drive transformation initiatives that transition teams from manual processes to integrated, automated, and well-governed systems. • Lead the adoption of new processes and tools through structured change management and cross-functional alignment. • Define KPIs, SLAs, and governance frameworks to ensure measurable performance and consistent execution. • Oversee ERP integrations and digital tool architecture (ERP, Jira, Confluence) to ensure cohesive and scalable digital operations. • Manage transformation and process-improvement projects end-to-end, including planning, execution, risk management, and stakeholder communication. • Act as an independent driver of continuous improvement, proactively identifying gaps, proposing solutions, and delivering business impact.
Benefits
• Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays. • Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support. • Equity included–we believe builders should share in what they build. • Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings. • Free daily breakfast, catered lunch, and snacks in‑office. • Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. • Freedom to influence the product and own key initiatives.
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