cef - Business Analyst
Requirements
• You'll ideally have: • Proven experience as a Business Analyst delivering complex ERP transformation programmes. • Experience working within retail, wholesale, distribution, logistics, manufacturing, supply chain or another high-volume product-based environment. • Strong understanding of end-to-end operational processes including inventory, purchasing, warehousing, order management and fulfilment. • Demonstrable experience eliciting, documenting and managing business requirements using a range of business analysis techniques. • Excellent stakeholder management skills, with the ability to influence, challenge and build trusted relationships across all levels of the organisation. • Outstanding workshop facilitation, communication and presentation skills. • Strong commercial awareness and business acumen, with the ability to understand how technology enables operational performance. • Experience working within Agile, Waterfall or hybrid delivery environments. • A pragmatic, delivery-focused mindset that balances quality with pace. • Confidence working in ambiguous environments where priorities evolve as programmes progress.
Responsibilities
• You'll act as the bridge between the business and technology teams, ensuring our ERP solution delivers real business value across key operational functions. • Partner with stakeholders across the business to understand operational challenges, strategic priorities and future business requirements. • Run workshops, interviews and process discovery sessions to capture current and future state processes. • Analyse complex business processes across retail, wholesale, supply chain, logistics, warehousing, procurement, inventory and finance functions. • Translate business requirements into clear, prioritised user stories, functional requirements and acceptance criteria. • Challenge existing ways of working, identifying opportunities to simplify, standardise and improve business processes. • Collaborate closely with Commercial Business Experts, Directors of Operations, Business Leadership, Solution Architects, Project Managers, Developers and third-party implementation partners throughout the delivery lifecycle. • Support solution design, ensuring proposed ERP capabilities align with business objectives and operational needs. • Facilitate decision making by balancing business priorities, technical constraints and programme timelines. • Manage requirements through change, ensuring traceability from discovery through to implementation. • Support testing, business readiness, user acceptance testing (UAT) and successful business adoption. • Identify risks, assumptions, dependencies and impacts across workstreams, proactively escalating where appropriate. • Drive continuous improvement and champion best practice business analysis throughout the programme.
Benefits
• Annual IT Bonus scheme • 25 Days of Annual Leave - (Excluding Bank Holidays) • Company Pension Scheme • Champion Health – a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you. • Light Up Learning - Our Learning & Development platform • MySavings - Employee Discount Platform • Free use of the state-of-the-art private gym at our IT Headquarters
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