Blockchain.com - Business Analyst
Responsibilities
• Support the strategy, roadmap, and commercial performance of key business areas within Consumer. • Analyze business performance across users, activity, revenue, margin, retention, volume, conversion, and P&L. • Work with Business Leads and Product Managers to identify product opportunities, define problem statements, and support prioritization. • Translate business goals, customer insights, and data analysis into clear product recommendations. • Build dashboards, reports, and analysis to help teams understand performance, diagnose issues, and identify opportunities. • Support business cases for new products, features, markets, or customer propositions, including market size, customer demand, economics, operational requirements, and risk. • Partner with Product and Engineering to help define requirements, clarify trade-offs, and support delivery of customer-facing features. • Support product launches by coordinating inputs across Product, Engineering, Marketing, CRM, Growth, Compliance, Operations, and Regional teams. • Work with Trading, Treasury, Risk, Finance, and Compliance to analyze pricing, economics, risk controls, and profitability. • Track competitors, customer behavior, and market trends to identify opportunities to differentiate and win share. • Help establish a clear operating cadence around performance tracking, experimentation, launches, product reviews, and business reviews. • Experience in business analysis, product analytics, product operations, strategy, growth, fintech, crypto, payments, consulting, or consumer technology. • Strong analytical skills and comfort working with data, business modeling, funnels, unit economics, pricing, conversion, retention, and profitability. • Ability to turn data, customer insights, and business problems into clear product recommendations. • Strong product judgment and strong interest in building customer-facing products. • Ability to work closely with Product and Engineering teams, including helping define requirements, prioritize opportunities, and support execution. • Strong communication skills and ability to present findings clearly to cross-functional stakeholders. • Comfort operating in a fast-moving, ambiguous environment. • High ownership, attention to detail, and willingness to work across both strategic analysis and hands-on product execution. • Interest in crypto, fintech, consumer products, and high-growth businesses.
Benefits
• Full-time salary based on experience and meaningful equity in an industry-leading company • Role based in our London office, with a mandatory in-office presence four days per week • Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. • Budgets for learning & professional development • Unlimited vacation policy; work hard and take time when you need it • Apple equipment • The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field • Flexible work culture
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