Cloudflare - Technical Support Engineer Intern (July to December 2026)
Requirements
• 15+ years of experience in technical presales, enterprise architecture, or IT leadership (e.g., Chief Architect, CTO, CISO). • Fluent in both business and technology strategy: able to make ROI-driven business cases while diving deep into technical design. • Familiarity with transformation levers such as Zero Trust, cloud migration, developer productivity, and edge compute. • Strong experience working with modern application architectures (e.g., microservices, APIs, event-driven systems, CI/CD). • Exposure to developer-first platforms, serverless models, or edge computing frameworks (Cloudflare Workers, AWS Lambda, GCP Cloud Functions, etc.). • Comfortable engaging a range of personas—from infrastructure teams to app developers to the C-suite. • Confident in public speaking, customer workshops, and evangelizing new ideas internally and externally. • Bonus: Familiarity with frameworks like TOGAF, NIST SP 800-207, and cyber risk management principles. • Bachelor's or Master’s degree in Computer Science, Engineering, Information Security, or related field. • Experience in regulated industries (FSI, Government, Telco) or complex multi-cloud/hybrid environments. • Hands-on technical curiosity and the ability to learn continuously—especially across networking, application performance, security, and developer services. • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Responsibilities
• Serve as a strategic technical advisor for Cloudflare’s top enterprise customers and prospects. • Engage at C-level (CIO, CTO, CISO) to influence technology roadmaps and position Cloudflare as a digital transformation partner. • Facilitate architectural visioning and roadmap workshops that connect business value to Cloudflare’s platform capabilities—including emerging use cases in edge compute and serverless development. • Partner with Enterprise Architects and Engineering teams to co-design secure, scalable architectures that leverage Cloudflare’s global network. • Translate industry trends (Zero Trust, Digital Sovereignty, AI workloads) into actionable architectural strategies for customers. • Guide clients across the engagement lifecycle: initial strategy, technical design, proof of concept, value realization, and ongoing success planning. • Identify product gaps and provide structured feedback to Product and Engineering teams; participate in roadmap reviews. • Inspire thought leadership through industry events, internal enablement, and technical storytelling. • What Success Looks Like • In your first 6 months: • You’ve built trusted executive relationships across 3–5 strategic accounts. • You’ve led 2–3 vision-setting or architecture workshops resulting in multi-year roadmap alignment. • You’ve shaped at least one key customer engagement involving i.e Cloudflare Developer Platform—demonstrating how edge-native services can accelerate innovation or reduce complexity.
Benefits
• Cloudflare is the fabric of the modern internet, securing and accelerating approximately 20% of all HTTP traffic across 330 cities worldwide. Here, you aren’t just working on a siloed app; you are operating at the epicenter of the AI revolution, helping the world’s most innovative startups deploy LLMs and vector databases at the edge. From pioneering post-quantum cryptography to serving as the "Internet’s First Responder" during global BGP leaks and Zero-Day vulnerabilities, we provide a front-row seat to the future of compute. In our Singapore hub, you’ll join a culture of radical transparency and technical excellence where we prioritize a fast, private, and secure internet for everyone. • The Mission • The Mission • As a Technical Support Engineer Intern, you are the bridge between global customers and our internal product engineers. You will act as a technical investigator, translating complex puzzles into actionable solutions for everyone from solo developers to Fortune 500 enterprises. Your goal is to ensure the "Edge" remains reliable by diagnosing real-world use cases and providing direct feedback to our product teams. This is a high-impact, cross-functional role where your insights don’t just solve tickets; they actively shape the development of Cloudflare’s future product suite. • Forget the "intern" stereotypes—this is a 12-week intensive designed to turn students into world-class engineers. You will skip the coffee runs and dive straight into rigorous, hands-on training that bridges the gap between classroom theory and massive-scale infrastructure. Through close mentorship and job-shadowing, you’ll tackle the same complex troubleshooting as our full-time staff, gaining deep proficiency in networking, security, and serverless compute. You will leave Cloudflare not just with a line on your resume, but with a battle-tested portfolio of skills that will set you apart in the global tech talent pool. • What You’ll Do: Technical Impact & Growth • Deep-Dive Investigations: Move beyond surface-level fixes. You will troubleshoot complex networking, security, and performance issues using the same tools our core engineers use. • Deep-Dive Investigations: • The AI Frontier: Help customers operate and optimize Cloudflare Workers AI, exploring how LLMs and vector databases operate at the edge. • The AI Frontier: • Master the Stack: Gain battle-tested experience with Layers 3, 4, and 7. You’ll live in the command line using curl, dig, mtr, and openssl to diagnose global traffic patterns. • Master the Stack: • Cross-Functional Exposure: Beyond support, you’ll shadow senior engineers, contribute to product runbooks, and provide direct feedback to Product Management to shape the future of our features. • Cross-Functional Exposure: • High-Velocity Learning: Experience the thrill of a high-growth environment where new features ship daily and the scale is measured in petabytes. • High-Velocity Learning: • Available for a full-time minimum 12-week internship, working from our Singapore office 3-5 days a week between July - December.
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