NICE - Solution Engineer, Intern
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Requirements
• Pursuing a degree in Computer Science / Software Engineering • Computer Science / Software Engineering • Strong fundamentals in: • data structures • APIs / backend basics • Hands-on experience building with modern AI tools, including: • modern AI tools • LLM APIs (OpenAI, Anthropic, or open-source models) • Prompt engineering (structured prompts, iteration, testing) • RAG (retrieval-augmented generation) or retrieval-based systems • Working with real data (documents, APIs, datasets) • Familiarity with: • embeddings and semantic search • vector databases (e.g., FAISS, Pinecone, etc.) • frameworks like Lang Chain, Llama Index (or similar) • Ability to explain your projects end-to-end (architecture, trade-offs, decisions) • explain your projects end-to-end • Curious, hands-on, and comfortable building in a fast-paced environment • This role is for candidates who have already built AI-powered applications, not just explored them • already built AI-powered applications
Responsibilities
• Build and iterate on AI-powered workflows using LLMs • AI-powered workflows • Design and implement RAG pipelines with real-world data • RAG pipelines • Integrate AI models with APIs, backend systems, and enterprise data sources • APIs, backend systems, and enterprise data sources • Work directly with real customers to: • real customers • understand use cases • deploy conversational AI solutions • support implementation and adoption • Build POVs (proof of value), demos, and prototypes to showcase product capabilities • POVs (proof of value), demos, and prototypes • Translate business problems into working AI solutions • working AI solutions • Collaborate across sales, product, and engineering teams • sales, product, and engineering • Operate at the intersection of sales and technology, supporting: • intersection of sales and technology • client conversations • solution positioning • technical storytelling • Continuously improve systems across: • What’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Benefits
• Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. • Enjoy NICE-FLEX! • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
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