PaveBank - Solutions Engineer (Integrations)
Requirements
• Excellent communicator: patient, well-adjusted, and composed with clients, including when things break. • Comfortable with basic technical work: making API calls (e.g., Postman or curl), reading JSON, and following logs to diagnose a problem. • A structured debugger: you isolate the issue, test a hypothesis, and document what you find. • Organized and self-directed, able to run several client integrations in parallel without dropping threads. • 0–2 years of experience in a technical support, solutions, QA, or similar role, or a strong aptitude and eagerness to learn. • Exposure to fintech, banking, payments, or digital assets. • Basic scripting (Python, JavaScript, or shell) for automating repetitive checks. • Experience with tools like Postman, REST APIs, webhooks, or log platforms.
Responsibilities
• Own client integrations end to end: onboarding calls, integration planning, sandbox testing, go-live, and post-launch support. • Guide client developers through our API documentation, authentication flows, and sandbox environments. • Reproduce and debug integration issues using API calls, logs, and request/response inspection; resolve them or escalate to engineering with a clear write-up. • Act as the primary technical point of contact for clients during integration: responsive, calm, and clear. • Translate client feedback and recurring pain points into actionable input for product and engineering. • Improve integration guides, FAQs, and internal runbooks as you learn what trips clients up.
Benefits
• We recently raised $39 million in our Series A (led by Accel), positioning the company for major growth and giving you a rare chance to join while things are still moving fast. • Some of the biggest platforms in crypto and traditional finance are integrating with our APIs, and you’ll be the person guiding them through it. • We’re building a fully-licensed programmable bank, rearchitecting how money moves between businesses, across borders, and between traditional and digital finance. • We ship fast, think deeply, and expect everyone to have high ownership. The integrations you run go live with real clients, real money, real stakes. • You’ll work alongside people who came from Monzo, Atom Bank, Blockdaemon, GXS, and Grab.
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