ElevenLabs - Solutions Engineer
Requirements
• We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: • Are passionate about AI, technology and ElevenLabs products. • Enjoy working directly with customers, iterating on solutions and providing tailored support • Have a talent for identifying patterns that can be standardized and scaled. • Have strong empathy for customers, sales and product teams. • Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions • Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity • Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. • Excellent communication skills with the ability to adapt messaging to different audiences. • Location • Location • This role is remote, but candidates must be in India
Responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Benefits
• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. • Innovative culture: • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. • Growth paths: • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Learning & development • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Annual company offsite: • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Co-working • As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. • As a Solutions Engineer, you can expect to: • Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. • Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. • Craft compelling technical demonstrations that clearly communicate our product's value proposition. • Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. • Build self-service tools and documentation that empower customers to implement solutions independently. • Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!
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