TTEC Digital - VP, Digital Sales Executive (AWS) - Remote, West Region
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Requirements
• 8+ years of experience in selling enterprise technology professional services (not products), with significant exposure to AWS solutions and custom implementation engagements. Preferred experience with CcaaS solutions hosted on the Amazon infrastructure. • 5+ years of experience selling directly to C-suite executives in enterprise-level customers, with demonstrated ability to translate business problems into technical solutions. • Demonstrated expertise in AI/ML, data analytics, and cloud transformation solutions, with the ability to articulate their business value. • Experience selling complex, high-value professional services engagements with long sales cycles and multiple stakeholders and articulate the value of consulting expertise. • Strong understanding of the AWS partner ecosystem and go-to-market strategies. • Industry experience in Retail, Financial Services, Travel/Hospitality, and/or Healthcare preferred, with understanding of industry-specific AWS use cases.
Responsibilities
• Lead and manage a team of digital sales professionals in the West Region to drive growth through Amazon Web Services (AWS). • Develop strategies for increasing revenue from AWS offerings. • Collaborate with other departments such as marketing, product development, customer service, etc., to ensure alignment on goals and execution plans. • Monitor key performance indicators (KPIs) related to sales targets, conversion rates, average deal size, retention rate, churn rate, cost per acquisition/retention, lifetime value of a customer, win rate for new business opportunities etc., in order to measure the success and identify areas for improvement. • Identify potential leads through various channels such as social media, email marketing campaigns, referrals from existing customers or partnerships with other companies, industry events/conferences, online advertising platforms (Google AdWords), direct outreach etc., to expand the customer base and increase sales opportunities. • Qualify leads by conducting initial conversations via phone calls, emails, video conferences, social media interactions, or any preferred communication channels with potential customers in order to understand their needs, pain points, expectations from AWS services, budget constraints, etc., and determine the suitability of our solutions for them. • Present tailored proposals that highlight how we can help solve customer problems using specific AWS products/services while addressing any objections or concerns raised by potential customers to secure their business interest. • Negotiate contracts with new clients, manage onboarding process and ensure a smooth transition of services from the previous provider if applicable. • Provide regular reports and updates to senior management regarding sales performance, customer feedback, market trends etc., in order to inform strategic decisions for future growth opportunities.
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