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Jobs(31,365)/Software Engineer Role(2,148)/Zeta Global (25) - Staff Software Engineer
Zeta Global

Zeta Global - Staff Software Engineer

Remote - USA$160k - $180k+ Equity2mo ago
RemoteStaffNACloud ComputingArtificial IntelligenceSoftware EngineerStaff EngineerJavaKotlinClaudeAWSKubernetes

Requirements

• Deep, battle-tested expertise in AWS and cloud-native architecture — you know how to build reliable, scalable systems at real traffic volumes. • Strong JVM fundamentals, primarily Java and Kotlin, with the range to work across languages as the problem demands. • Hands-on Kubernetes experience — deploying, operating, and troubleshooting workloads in production. • Experience designing and operating distributed systems — fault tolerance, consistency tradeoffs, service coordination, and failure modes at scale. • Comfort working with large databases at scale — query optimization, schema design, operational concerns, and the tradeoffs between data storage approaches. • Practical experience with AI/ML engineering — whether integrating LLM capabilities, building pipelines, or evaluating where AI actually helps vs. adds complexity. • A track record of delivering large, complex initiatives in ambiguous environments — scoping, driving alignment, and shipping. • Strong debugging instincts and a bias toward root-cause analysis over symptomatic fixes. • The judgment to know when to push for the right solution and when pragmatism wins. • Fluency with AI-driven development tools — Claude Code, GitHub Copilot, Codex, or similar — is a firm requirement. We use these tools daily and expect staff engineers to be effective with them and to model best practices around prompt discipline, output validation, and security. • Comfort operating without a playbook — you've solved novel problems before and know how to navigate uncertainty. • Comfort working in and around legacy codebases — you can read unfamiliar code, understand systems that predate you, and make meaningful improvements without needing a rewrite. • The ability to quickly map an existing architecture — identify bottlenecks, constraints, and opportunities — and turn that understanding into concrete, actionable proposals that increase team velocity. • You think big. You're not constrained by how things are done today — you can envision meaningfully better outcomes and work backwards from them to find a path. • Bias for action. You'd rather move with imperfect information and course-correct than wait for certainty that never comes. You know the difference between a reversible decision and one that warrants more care. • Experience with PHP or Python is a plus. Familiarity with high-volume messaging infrastructure or email/marketing tech is welcome but not required. Knowledge of the Databricks platform and data engineering practices (pipelines, lakehouses, batch and streaming processing) is a bonus. • Working Here • This role sits within Zeta Actions — the Zeta Global business unit encompassing Sailthru, LiveIntent, and WhatCounts. We're remote-first with engineers across the US. The scale of what these platforms do — high-volume delivery, real-time identity resolution, personalization at billions of touchpoints — means the problems are genuinely hard. If that's what energizes you, we'd like to hear from you.

Responsibilities

• Technical Leadership • Identify systemic engineering challenges across our platforms and drive their resolution — shaping the technical backlog and near-term architecture. • Propose and validate technical approaches for problems involving scale, performance, security, or cross-team dependencies. • Lead architectural decisions for complex, ambiguous, or high-risk initiatives. • Incorporate modern industry patterns — including AI/ML tooling — into our technical strategy where it genuinely moves the needle. • Hands-On Execution • Hands-On Execution • Write code, review PRs, debug production issues, and optimize system performance — this is not a whiteboard-only role. • Dive deep into our AWS infrastructure, Kubernetes workloads, and JVM-based services to find and fix what's actually wrong. • Participate in our on-call rotation as a second-level escalation point for complex engineering incidents. • Step in during large incidents to help teams triage, coordinate, and resolve — and follow through with post-incident reviews that drive lasting fixes. • Champion operational excellence across our engineering teams: observability, reliability, deployment practices, and the operational habits that keep systems healthy at scale. • Cross-Team Influence • Partner with engineering teams as a technical point of contact on complex projects — ensuring good architectural decisions get documented and don't have to be re-litigated. • Work directly with Engineering Managers to align technical work with team and product priorities. • Mentor engineers across our teams, raising the technical floor through reviews, pairing, and direct feedback. • Stay close to the customer. Understand how Sailthru's platform affects the people using it, bring that context into technical decisions, and push back when engineering choices create friction for customers. • Partner closely with the product team — contribute to shaping what gets built, not just how. The best technical decisions happen when engineering and product are thinking together from the start.

Benefits

• Real scale, real complexity — billions of messages, live traffic, meaningful performance and reliability constraints. • Generative AI is part of how we work — we've adopted AI-assisted development across the engineering organization and expect our staff engineers to be fluent in these tools, not just aware of them. • Active investment in AI engineering — you'll help shape how we build AI capabilities into the platform itself, not just use them in your own workflow. • Real autonomy — you won't be handed a backlog. You'll be expected to find the important problems, make the case for solving them, and drive them to resolution. The best staff engineers here create their own leverage. • Curiosity is a first-class trait on this team. We value engineers who read widely, ask uncomfortable questions, and aren't satisfied with how things work until they understand why. • Excellent medical, dental, and vision coverage • Employee Equity and Stock Purchase Plan • Employee Discounts, Virtual Wellness Classes, andPet Insurance And more!! • The salary range for this role is $160,000 - $180,000, depending on location and experience. • PEOPLE & CULTURE AT ZETA • Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. • We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ • ZETA IN THE NEWS! • ZETA IN THE NEWS! • https://zetaglobal.com/press/?cat=press-releases

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