PointClickCare - Ai Solution Engineer
Requirements
• PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Responsibilities
• Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio. • Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration. • Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions. • Develop APIs, scripts, and tools to connect LLM-based agents — using open integration standards such as the Model Context Protocol (MCP) — with existing enterprise systems. • Support testing, evaluation, deployment, monitoring, and continuous improvement of AI workflows in production, including output-quality evaluation, guardrails, and responsible-AI safeguards. • Stay current with the AI platform roadmaps of major providers (Microsoft, Anthropic, OpenAI, Google) and emerging industry trends. • Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams. • Your Key Strengths: • Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience. • Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio and/or Now Assist. • 3–5 years of experience in software or cloud engineering • Exposure to AI agent orchestration or multi-agent systems • Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services) • Familiarity with retrieval-augmented generation (RAG) or vector database integration. • Experience working with multiple LLMs (OpenAI GPT, Azure OpenAI, Gemini), prompt engineering, and AI-driven automation. • Proficient in Python, C#, or JavaScript/Type Script • 3-5 years' experience working in SaaS or enterprise environments. • Familiar with CI/CD pipelines, Git, and cloud deployment practices. • Understanding of healthcare data formats (HL7, FHIR) is a strong plus. • Strong problem-solving skills and eagerness to learn in a fast-moving environment. • $115,000 - $130,000 a year • At PointClickCare, base salary is one of the many components that make up our total rewards package. The CA base salary range for this position is $115,000 - $130,000 • Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CA locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Benefits
• Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more! • It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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