Raspberry AI - AI Implementation Specialist
Requirements
• 3–7+ years of fashion industry experience (design, accessory design, DPC, 3D, CAD, product development, design ops, or adjacent) • Experience working in or adjacent to DPC workflows (3D design, digital sampling, PLM, CAD, virtual product creation, digital asset creation) • Strong understanding of fashion visuals (garments, prints, footwear, accessories, materials, silhouettes, styling, brand aesthetics, visual merchandising) • Experience training, teaching, supporting, or enabling users in a professional setting • Comfortable working directly with customers (designers, product developers, creative teams, cross-functional stakeholders) • Strong troubleshooting skills and ability to investigate issues before escalating • Comfortable learning new software quickly and explaining tools clearly to others • Strong written and verbal communication skills • Familiarity with generative AI tools (Midjourney, DALL·E, ChatGPT, Adobe Firefly, etc.) • Proficiency with Adobe Illustrator and Adobe Photoshop • Organized, proactive, and comfortable working in a fast-paced startup environment • Strong Candidates May Have • Experience at a fashion brand, retailer, or vendor using DPC tools • Experience supporting designers, merchants, product developers, or cross-functional product teams • Experience creating training materials, tutorials, documentation, or workflow guides • Experience with 3D tools, PLM systems, CAD tools, or digital sample workflows • Prior exposure to AI image generation or prompt-based creative tools • Interest in moving from traditional fashion roles into fashion technology, implementation, enablement, or AI • Bachelor’s degree preferred in one of the following areas: Fashion Design, Accessory Design, Graphic Design, Digital Product Creation, or related art/design/product development disciplines (or equivalent professional experience)
Responsibilities
• Lead customer onboarding and training sessions to help users get productive quickly in Raspberry AI • Host office hours, follow-up sessions, and working sessions to support ongoing adoption • Respond to customer questions and troubleshoot issues through the Support Desk, email, Slack, Loom, or live calls • Help users understand how Raspberry AI fits into real fashion workflows (design, DPC, product development, visual creation, and presentations) • Review customer usage and feedback to identify blockers, confusion, training gaps, and opportunities for improvement • Escalate bugs, product issues, and customer pain points to Product and Engineering with clear context and examples (screenshots, repro steps, Looms) • Create and maintain enablement resources: onboarding scripts, help docs, training decks, Loom videos, workflow guides, and internal SOPs • Partner with Customer Success to support customer adoption, expansion, and long-term success • Partner with Product and Engineering to share customer insights and improve the user experience over time • Support internal teammates by answering product questions, documenting workflows, and contributing to team processes • Stay current on Raspberry AI product updates and broader AI tools relevant to fashion and design workflows
Benefits
• Innovative culture: A generational opportunity to define the role of AI in one of the world's largest industries. • Growth paths: Opportunities to drive impact well beyond your immediate role as the company scales. • Learning & development: Annual discretionary stipend for professional development. • Annual company offsite: We bring the whole team together once a year • We can be flexible for the right candidates!
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT