Raspberry AI - AI Implementation Specialist
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Requirements
• 6-9+ years of fashion industry experience, preferably working in fashion design or accessory design • Strong background in fashion design • Adobe Illustrator • Adobe Photoshop • Experience creating and reviewing fashion visuals (garments, prints, footwear, accessories) • Familiarity with generative AI tools (e.g., Midjourney, DALL·E, similar) • Comfort learning and explaining new software tools • Google Docs, Slides, and Spreadsheets • Strong written and verbal communication skills
Responsibilities
• Lead customer onboarding and training sessions to help users get productive quickly • Host office hours and follow-up sessions to support ongoing learning and adoption • Respond to customer questions and troubleshoot issues via the Support Desk, email, or Loom • Review customer usage to identify blockers, confusion, or opportunities for improvement • Escalate bugs and product issues to Engineering and track them as needed • Create and maintain enablement resources such as onboarding scripts, help docs, and Loom videos • Partner with Customer Success, Product, and Engineering to share customer feedback and insights • Support teammates by answering questions and contributing to team workflows
Benefits
• Comprehensive benefits package including health, dental, and vision insurance • Opportunity to work on cutting-edge AI technology with a high-impact team • Fully remote with a supportive company culture • Be part of a rapidly growing company with significant growth potential
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