Stronghold - Crypto Community Manager
Requirements
• 7+ years of experience in community management or a similar role, preferably in blockchain, fintech, or tech startups. • Demonstrated success in building and managing online communities. • Exceptional written and verbal communication skills. • Proficiency in social media platforms, community management tools, and analytics software. • Strong organizational skills and ability to juggle multiple projects. • Must be proficient in prompting AI tools like ChatGPT and/or Claude • Familiarity with cryptocurrency, blockchain technology, and SHx is a strong plus. A deep understanding of online communities and the ability to navigate the complexities of community dynamics. • Passion for building inclusive, engaged, and vibrant communities. A proactive, problem-solving approach with an ability to adapt to fast-changing environments. Must have the ability to remain professional and enthusiastic in the face of potential confrontation.
Responsibilities
• Own and lead SHx’s community strategy, growth, and engagement across key platforms. • Respond to community inquiries and feedback with empathy and accuracy. • Represent SHx at industry meetups, events, and conferences. • Design and host virtual events like AMAs, webinars, and token updates. • Work closely with marketing and product to surface community insights. • Create updates and high-signal messaging tailored to SHx token holders and advocates. • Track engagement, sentiment, and report on community health to leadership. • Provide regular reports to leadership on community growth, engagement, and sentiment
Benefits
• At Stronghold, we take a transparent and equitable approach to compensation, designed to attract exceptional talent and support long-term growth. • Market-Aligned PayWe benchmark compensation using Pave and structure our bands based on top-tier market data from leading companies in our space. • Market-Aligned Pay • Top-Quartile TargetingWe place new hires in the top 25th percentile of compensation bands. This ensures competitive offers while leaving room for future growth based on performance. • Top-Quartile Targeting • Performance-Based ProgressionWe don’t overpay up front. Instead, we set clear expectations and tie compensation growth to your impact and potential within the role. • Performance-Based Progression • No-Negotiation PolicyWe offer our best and final compensation up front to eliminate bias, reduce inequity, and reinforce a high-trust, high-performance culture. • No-Negotiation Policy • BenefitsWe provide health benefits for eligible employees and continue to expand our total rewards offerings as we scale. • We believe compensation should be fair, transparent, and aligned with your contribution—not your negotiation skills. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • We value in office collaboration and our team works together Monday, Wednesday & Thursday in our San Francisco office. • In a few brief words, tell us what excites you about Stronghold? • In a few brief sentences, why do you love building community?
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