Montu UK - New Patient Physiotherapist

• This is a senior triage physiotherapy role within a fast-moving, clinically complex service. You will own the triage function end to end: reviewing referrals and clinical documentation, conducting structured telephone and video assessments, and determining the right care pathway for each patient. • This role does not include the delivery of treatment, but it is not a passive one. Our patients have often exhausted conventional pathways and present with complex, multi-layered needs. You will need strong clinical reasoning, confident decision-making, and a genuine drive to get the right outcome for every patient. • This role sits within a growing physiotherapy team at Montu. You will play an active part in shaping how the service develops, and there is real scope to grow with it. If you are looking for a steady, predictable caseload, this is not the right fit. If you want to build something, this is. • This is a full time role, working 40 hours per week. You will be required to work 1 Saturday per month, for which a day in lieu will be provided. • Triage and Assessment • Perform comprehensive triage of referrals and medical records to determine urgency, risk, and appropriate care pathway • Deliver telephone and video triage assessments using internal policies and clinical best practice • Identify exclusions, contraindications, and safeguarding concerns, escalating in line with Montu policy and national guidance • Care Coordination • Care Coordination • Maintain accurate, timely clinical records • Service Development and Quality • Contribute to or lead pathway audits, SOP development, and outcome measurement • Support the creation of patient education materials and digital triage tools • Champion clinical governance, incident reporting, and continuous improvement • Play an active role in developing the physiotherapy function across the business