LiveKit - Developer Success Engineer
Requirements
• You are an engineer. • You don’t mind reading more code than you write. • You’re a natural teacher. • You find joy in helping others learn and succeed. • You can break down complex concepts in a way that’s easily understood by others. • You have excellent spoken and written English. • You enjoy learning new programming languages (quickly) and prototyping. • You’ve literally done this before. • You have experience working with a community of developers. • You’ve built something with LiveKit. • In those school group projects, you did most of the work (:sigh:). • You’re multilingual — LiveKit has users around the world.
Responsibilities
• Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community. • Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, update documentation and author technical guides in service of customers. • Regularly meet or follow-up with LiveKit customers to ensure their continued success on the platform. • Collaborate closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations.
Benefits
• $196K – $265K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Tell us about you and why you're excited to apply to this specific role at LiveKit! • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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