radiant - Senior/Principal Product Manager - Observability
Requirements
• Experience owning technical products, observability platforms, cloud infrastructure, developer platforms, or SRE tooling. • Strong understanding of observability concepts and modern cloud infrastructure. • Strong technical fluency across: • Telemetry: metrics, logs, traces, events • Monitoring: alerting, dashboards, SLOs, SLIs, service health • Infrastructure: Data center, GPU, HPS (Weka, Vast, DDN), GPU Fabric, Kubernetes, containers • Data platforms: ingestion, aggregation, retention, querying • APIs & integrations: OpenTelemetry, Prometheus, webhooks, APIs • Familiarity with tools such as Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Datadog, Splunk, Elastic, or similar. • Strong understanding of cardinality, sampling, retention, cost, telemetry quality, and distributed system failure modes. • Able to balance depth of visibility, usability, performance, and cost. • Strong prioritisation, communication, and stakeholder management skills. • Observability mindset: You think beyond dashboards to how users understand system behaviour. • Product thinking: Turn raw telemetry into useful, actionable product experiences. • Technical fluency: Work credibly across infrastructure, telemetry pipelines, APIs, and distributed systems. • Customer empathy: Understand how developers and operators debug and operate production workloads. • Systems thinking: Connect signals across compute, network, storage, applications, and platform services. • Ownership: Drive observability capabilities from discovery through launch, adoption, and iteration. • Set the standard: Every single day, you spot opportunities to constructively shake things up • Inspire the change: There’s no blueprint for the future. You’ll embrace challenges and change • You’re real and you’re true to yourself: We cherish and celebrate diversity so you’ll feel right at home whoever you are and whoever you’re talking to, you treat everyone the same.
Responsibilities
• Own the strategy, roadmap, and delivery for Radiant’s observability products and platform capabilities. • Define the customer and internal experience across metrics, logs, traces, alerts, dashboards, and service health. • Productise telemetry across compute, GPUs, networking, storage, Kubernetes, and platform services. • Translate customer and operational needs into clear product requirements, APIs, workflows, and priorities. • Partner with engineering and SRE on instrumentation, telemetry pipelines, retention, alerting, and observability architecture. • Improve troubleshooting, root-cause analysis, and incident response through better visibility and diagnostics. • Define capabilities for customer-facing monitoring, usage visibility, performance insights, and service health. • Drive integrations with APIs, SDKs, web console, support tooling, and platform services. • Define success metrics across coverage, reliability, time-to-diagnosis, alert quality, adoption, and platform performance. • Health & Wellbeing: we want everyone to feel healthy and happy, so we offer private medical insurance via Bupa. • Cycle to Work Scheme: we're committed to building a sustainable business, so we encourage cycling to work. • Gympass subscription to a variety of gyms and wellbeing apps • Participation in the company shares program • Enhanced parental pay & leave
Benefits
• What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. • Here are just some of the great things you can expect from us: • 25 days of annual leave • A culture that emphasises results over hierarchy, process & ego: we place great emphasis on the quality, ingenuity and creativity of work. • Open communication, regular feedback: we value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and a growth mindset makes us better together.
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