alan - Insurance Compliance Counsel

• Own Alan's Insurance Compliance Posture • Define how regulatory obligations relating to Alan’s core product (IDD including duty of advice, product governance, AML/CFT, etc.) translate into Alan's operational processes, product design, and tooling • Suggest optimal ways to meet regulatory requirements within Alan's products while improving members' experience - from pricing components and options design to UX choices and complaint handling • Proactively identify compliance risks, assess their exposure, and develop mitigating action plans in coordination with internal stakeholders • Lead the structuring and continuous improvement of Alan's complaints management framework across France, Belgium, and Spain, ensuring compliance with ACPR recommendations and local equivalents • Reporting & Audits • Serve as the compliance function's key contributor to Alan's internal control system: document compliance-related risks and controls in the Group's centralised mapping, and co-deploy the internal control approach across teams (Insurance, Operations, Sales, Care) • Prepare and support internal and external audits: assess Alan's standing against planned operational improvements, define remediation plans, and drive and monitor their effective implementation • Report on compliance obligations and risk exposure to Alan's Board and governance committees, with clarity and foresight; Manage regulatory reporting obligations including the ACPR Questionnaire Protection de la Clientèle (QPC) • Respond to regulatory inspections (ACPR, FSMA, or equivalent in Alan’s operating countries), coordinating internally and ensuring Alan is always audit-ready • Support the AML framework: conduct second-level analysis on suspicious cases, manage relationships with regulatory bodies and financial intelligence units, approve high-risk client relationships (including PEPs), and maintain the AML/CFT risk assessment framework • Oversee KYC Ops referents' training and upskilling, including Belgium-specific AML requirements • Coordinate with the AMLO on annual priorities, documentation, monitoring tools, and regulatory reporting to the ACPR and equivalent supervisors • Compliance Roadmap & Stakeholder Coordination • Maintain Alan's compliance roadmap: prioritise, track progress, update the risk mapping, and re-prioritise as the regulatory environment evolves • Lead compliance projects with internal stakeholders across Insurance, Product, Sales, Care, and Operations, translating regulatory requirements into concrete deliverables and timelines • Contribute to pragmatic compliance positions on regulatory requirements that affect our products and contracts - turning complex constraints into well-reasoned, pragmatic solutions that support the business. • Regulatory Training & Internal Capability • Design and maintain mandatory regulatory training programmes for Sales and Care roles (IDD competency requirements including duty of advice and product governance, Loi Evin, AML/CFT) • Build internal compliance frameworks, guidelines, and decision-making tools that increase team autonomy and reduce reliance on external resources • Contribute to Alan's written culture by producing high-quality documentation that teams can rely on independently • International Compliance & Localisation • Ensure Alan's compliance standards travel consistently across all Group markets, whether existing (France, Belgium, Spain, Canada) or newly opened, adapting Group frameworks to local regulatory requirements and deploying them locally in coordination with local counsel. • A pragmatic problem-solver: you find the right answer within regulatory constraints rather than defaulting to the most conservative one • Rigorous and well-organised: you maintain high documentation standards, track your commitments, and keep stakeholders informed • Business-minded: you understand what matters for the company's growth and your members' protection, and you calibrate your compliance work accordingly