Qumulo - Customer Success Engineer II (Cork)

• You can work a 3x12 (Sat to Mon) or 4x10 (Wed to Sat, or Sun to Wed) shift • You’ve spent 3+ years in customer-facing technical support, field engineering, or customer success for enterprise technology • You can diagnose a failing SSD, HDD, NIC, PSU, fan, or DIMM and run the replacement through the vendor’s RMA process • Linux is home: logs, diagnostic bundles, tcpdump, ss, ip, smartctl, iostat • You understand the networking under enterprise storage, including VLANs, jumbo frames, and link aggregation • You have excellent written and verbal communication skills in English (multilingual would be a plus) and can tailor for different audiences such as s storage admin or their CTO • Experience on AWS, Azure, or Google Cloud is a strong plus, along with certs like AWS SysOps Administrator or Azure Administrator • Bonus if you’ve supported NFS or SMB file storage, permissions and Active Directory included, on a platform like NetApp, Dell PowerScale (Isilon), Pure, or Qumulo • Nice to have: Python, Bash, or other scripting skills and/or experience with modern AI development tools • This is a remote role based in Cork, Ireland - and while not weekly in-office, there will be a need to visit regularly. The annual pay range for the role is EUR €75,000 - €110,000 plus benefits and pre-IPO stock options. Individual pay depends on various factors, such as role level, relevant experience, and skills.