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Jobs/Head of Customer Success Role/hyperexponential - Head of Sales Enablement
hyperexponential

hyperexponential - Head of Sales Enablement

London (hybrid) - Hybrid+ Equity3w ago
In OfficeDirectorEMEASoftwareHead of Customer SuccessSales ManagerProduct MarketingB2BProspectingSalesforceGovernanceTraining DeliverySales Enablement

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Requirements

• Built or significantly scaled sales enablement in a B2B SaaS, enterprise software, or complex commercial environment, demonstrating that enablement is about changing seller behaviour, not just producing training content. • Designed and implemented enablement operating models that include intake, governance, stakeholder alignment, measurement, and repeatable cadences across Sales, Marketing, Product Marketing, and Operations teams. • Delivered programmes that measurably improved seller effectiveness, such as better discovery execution, increased win rates, faster ramp times, improved Salesforce adoption, or stronger commercial discipline in live deals. • Partnered cross-functionally with senior commercial leaders, earning trust through pragmatic judgement, clear prioritisation, and demonstrable revenue impact rather than relying on formal authority. • Created structured onboarding and ongoing learning programmes that shortened time-to-productivity for new hires, with clear curriculum, reinforcement mechanisms, and measurable outcomes. • Used customer insight, market context, references, and proof points to improve how sellers engage with prospects, demonstrating commercial credibility and customer-centricity in enablement design. • YOU'RE UNLIKELY TO THRIVE HERE IF • Your experience is mainly in content production, LMS administration, or training delivery without building the operating system and structure around enablement. • You need an existing playbook to follow, or see enablement as separate from sales execution, commercial strategy, customer insight, and cross-functional operating cadence. • You're a strategist who struggles with hands-on delivery, or someone who prefers working in isolation rather than collaborating closely with Sales leadership, Marketing, RevOps, and frontline sellers.

Responsibilities

• Build hx's first sales enablement operating model, defining clear scope, ownership, intake processes, prioritisation frameworks, and success metrics that make enablement predictable and aligned to commercial priorities. • Create and execute the 2026 sales enablement roadmap, translating commercial OKRs into a focused programme of training, content, and rhythms that improve seller effectiveness and execution discipline. • Drive measurable improvements in seller behaviour, designing enablement programmes that strengthen qualification, discovery, deal progression, sales process adherence, Salesforce hygiene, and forecasting accuracy. • Strengthen customer-centric selling by equipping the sales team with better customer insight, references, case studies, proof points, and value messaging that make sellers more credible and commercially sharp in every conversation. • Partner closely with Marketing, Product Marketing, and ABM to ensure sellers can confidently use targeted messaging, launch materials, competitive positioning, and customer stories in the field. • Design scalable onboarding and continuous learning programmes with clear curriculum, measurable ramp indicators, manager reinforcement, and defined productivity milestones for commercial hires.

Benefits

• At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. • Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. • Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. • £5,000 training and conference budget for individual and group development. • 25 days of holiday plus 8 bank holidays (33 days total). • Company pension scheme via Penfold. • Mental health support and therapy via Spectrum.life http://Spectrum.life. • Individual wellbeing allowance via Juno. • Private healthcare insurance through AXA. • Income protection and Life Insurance. • Cycle to Work Scheme. • Top-spec equipment (laptop, screens, adjustable desks, etc.). • Regular remote and in-person hackathons, lunch and learns, socials, and game nights. • Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry https://theministry.com/ • Exceptional opportunities for personal development and growth as we build something remarkable together. • OUR COMMITMENT TO DIVERSITY • hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. • Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. • If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. • If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. • For more information about applying and to view other opportunities, you can visit our careers page. • Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.

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