starcompliance - Enterprise Data Operations Lead

• Provide technical and operational leadership across Data Operations and Data Migration functions. • Act as a player coach, balancing hands-on delivery with coaching, mentoring, and upskilling team members. • Set standards for operational excellence, data quality, documentation, and incident management. • Own prioritisation and workload planning across feeds and migrations, ensuring delivery commitments are met. • Serve as the escalation point for complex data issues, client escalations, and high-risk migrations. • Partner with Product, Engineering, and Professional Services to influence roadmap decisions and onboarding strategies. • Act as a trusted technical partner for internal teams and external stakeholders during onboarding and operational change. • Translate complex technical and data concepts into clear, actionable guidance for non-technical audiences. • Contribute to client-facing discussions where deep data or feed expertise is required. • Data Feed Operations Ownership • Oversee the delivery, maintenance, and evolution of StarCompliance’s broker and client data feed infrastructure. • Ensure secure setup and ongoing management of SFTP connectivity, access permissions, and encryption standards. • Own operational monitoring of daily and intraday feeds, proactively identifying trends, risks, and failure patterns. • Drive continuous improvement across feed automation, resilience, monitoring, and alerting. • Work closely with the wider Enterprise Data engineering team on feed-related enhancements and defect resolution. • Ensure platforms such as MoveIt and associated automation tooling are stable, well configured, and fit for scale. • Data Migration Leadership • Oversee the planning and execution of complex data migrations from third-party vendors into StarCompliance products. • Define and review migration strategies, data mappings, validation approaches, and cutover plans. • Ensure data integrity, accuracy, and regulatory compliance throughout the migration lifecycle. • Provide hands-on support for data analysis, transformation, and validation where required. • Oversee post-migration support, ensuring issues are resolved quickly and root causes addressed. • Strong experience in financial services, fintech, regtech, or similarly regulated data environments. • Deep domain knowledge of financial broker feeds, file-based integrations, and operational data pipelines. • Hands-on experience with SQL Server, including T-SQL for investigation and data validation. • Strong understanding of ETL processes and tooling. • Experience with secure file transfer technologies and encryption standards, including SFTP, PGP/GPG, and SSH. • Proficiency in scripting and automation using tools such as PowerShell, Python, and SQL. • Proven experience leading data operations or data migration initiatives in production environments. • Ability to balance strategic thinking with hands-on delivery. • Excellent problem-solving skills and calm decision-making under pressure.