foley - Criminal Research Specialist

Remote - ET (Eastern)1w ago

Remote NA Public Sector Research Engineer Microsoft Office Reporting Quality Control

Requirements

• Bachelor’s degree in criminal justice or related field, or equivalent experience in criminal records research, legal, or court systems. • Previous experience in background screening or related industry (criminal research, investigations, law enforcement). • Strong knowledge of the U.S. criminal justice system and ability to interpret court cases and terminology. • Familiarity with FCRA and state regulations; ability to apply compliance standards. • Exceptional attention to detail and problem-solving skills. • Excellent verbal and written communication skills. • Proficient in Microsoft Office Suite and web-based research tools. • Ability to work independently and meet tight deadlines with accuracy. • Location: This role is primarily remote (US-based) and will work in EST hours, with occasional visits to our offices for collaboration, training, or company events. • Eligible states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Maryland, Massachusetts, Michigan, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin.

Responsibilities

• Review database search results (SSN Trace, Nationwide Criminal Database) to determine additional names or searches needed. • Perform criminal record research through various court access systems and public records. Contact courts and verified sources via phone, email, fax, and mail when additional research is required. • Apply company guidelines, federal and jurisdiction-level regulations, and client-specific rules when processing requests. Document all actions taken within internal and client-facing notes. • Compile accurate, compliant consumer reports for Foley clients. • Communicate internally with quality control and other team members to ensure timely, high-quality results. • Communicate externally with customers and vendors as support needs arise • Contribute ideas to improve processes and collaborate across departments. • Work across numerous platforms, while implementing new tools and strategies to drive the business forward for our customers

Benefits

• Foley offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, wellness programs, and an employee assistance program. • Equal Employment Opportunity