Myriad360 - Storage & Backup Enterprise Services Architect @Advizex (Remote)
Requirements
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. • Education: • 15+ years of experience in storage and backup system administration and engineering in enterprise environments. • 5+ years designing and operating Microsoft Azure for enterprise or MSP customers. • Deep, hands-on storage and backup system administration experience in enterprise production environments. • Proven experience managing Dell storage and backup solutions. • Deep expertise in the administration of storage and backup systems. • Experience with backup and recovery processes. • Certifications: • Certified in at least one Backup & Data Protection technology (Veeam, Cohesity, Commvault, Druva, etc.). • Certified in Dell EMC Enterprise Storage Platform • Azure Architect Certification • Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues. • Problem-Solving: • Leadership: Demonstrated leadership abilities, including project management and team mentoring. • Leadership: • Communication: Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical stakeholders. • Communication: • Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and technologies. • Adaptability: • Preferred: • 15+ years of prior Storage and Backup administration experience in complex corporate or enterprise environments. • Extensive experience delivering customer-facing managed services in SLA-driven environments. • Strong expertise in hybrid cloud architecture, enterprise networking, identity, and security. • Strong expertise in Cisco products. • Extensive background in 24×7 cloud and infrastructure operations, including incident response. • Experience with containers and orchestration at scale (Docker, Kubernetes / AKS). • Additional Azure certifications (Azure Security Engineer Associate, Azure DevOps Engineer Expert). • Experience working in MSPs or consulting organizations supporting multiple enterprise customers. • Familiarity with ITIL, SRE, or service management frameworks. • Experience supporting regulated, high-availability, or compliance-driven environments. • Exposure to cloud migration and modernization engagements. • As an Advizex employee, you will be eligible for the following benefits and perks: • Company-subsidized medical benefits • Dental and vision coverage offered • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered • Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $145,000-170,000 base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.
Responsibilities
• Architecture & Managed Services Leadership • Define and own customer-facing hybrid cloud architectures for Azure-based managed services. • Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers. • Ensure architectures align with contractual SLAs, SLOs, and support models. • Establish and enforce architecture, security, and operational standards across customer environments. • Hands-On Technical Leadership • Maintain hands-on involvement with storage and backup systems in production. • Lead troubleshooting and serve as the highest-level escalation point for complex customer issues. • Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery. • Customer Engagement & Advisory • Act as a technical lead and trusted advisor for enterprise customers. • Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews). • Translate customer business requirements into secure, supportable cloud architectures. • Support presales and solution design, including architecture validation, scoping, and risk assessment. • Guide customers through cloud adoption, modernization, and hybrid integration strategies. • Operations & Reliability • Provide architectural leadership for 24×7 managed service operations, including on-call participation. • Lead major incident response efforts, including customer communication and post-incident reviews. • Drive reliability, performance, and cost optimization improvements across customer platforms. • Ensure operational readiness for new customers and onboardings. • Mentorship & Influence • Mentor senior engineers and architects within the MSP organization. • Influence technical strategy, tooling, and service offerings across the managed services portfolio. • Evaluate Azure services and technologies to improve customer outcomes.
Benefits
• Dental and vision coverage offered • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered • Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $145,000-170,000 base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.
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