higgsfieldai - Systems Engineer (Ironclad), Legal Ops

• Own the design, build, and ongoing improvement of Ironclad intake forms, workflows, approvals, templates, clause libraries, and data across every agreement type Higgsfield signs. • Manage Ironclad users, permissions, and SSO to ensure confidential and privileged information remains appropriately restricted. • Maintain system documentation and establish scalable processes for ongoing administration and support. • Troubleshoot system issues, manage vendor escalations, and train users across teams. • Build Integrations and Automation • Build and maintain integrations between Ironclad and HubSpot, Ramp, Hex and other business systems. • Use the Ironclad API and other integration tools when native connectors do not meet business requirements. • Build reliable integrations with appropriate monitoring, error handling, retries, and operational visibility. • Identify opportunities to automate manual workflows across Legal and other business functions. • Build Reporting and Operational Visibility • Develop contract and SLA dashboards covering turnaround times, backlog, contract value, renewals, and expirations. • Improve data quality and consistency across connected business systems. • Build reporting that gives Legal and business teams clear visibility into workflow performance and operational priorities. • Partner with stakeholders to ensure systems data can support day-to-day decision-making. • Own Release and Change Management • Run a disciplined release process across business systems, including testing, owner sign-off, scheduled releases, and release notes. • Coordinate system changes across stakeholders to minimize disruption and maintain reliability. • Establish repeatable standards for testing, deployment, and documentation as systems become more complex. • Build Secure AI Connections • Build secure AI connections to Ironclad and other business systems. • Partner with Legal and technical stakeholders to identify practical ways to use AI and automation across business workflows. • Ensure AI-enabled integrations appropriately account for access controls, confidentiality, and system permissions.