alan - Care Expert - France 🇫🇷
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Responsibilities
• Have a genuine passion for helping others and find joy in solving member challenges • Master French and English at a full working proficiency level (written and spoken) • Navigate technology with confidence and embrace digital tools • Feel at ease connecting with members across all channels - email, chat, and phone calls (call-back only) • Bring natural empathy and a calm presence to every interaction • Love taking initiative and turning ideas into action • Thrive in collaborative environments where you can both learn and share knowledge • Bonus: Already understand the French healthcare system (but don't worry if you don't - we're great teachers! 😉) • For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity of our salary grid. • Interviews will start end of March. • ℹ️ Your home base should be in France (fiscal residence), where you'll be part of our vibrant Care Expert team 🇫🇷. • 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
Benefits
• Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. • Flexible vacation policy and flexible working hours. Organize your time as you wish. • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). • Transport. Country-specific commuter benefits.
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