Encora - IT Operations Specialist

• Ability to respond effectively to issues, complex enquiries, and complaints from project leaders, users, and management. • Knowledge of Data Centre and critical services management. • Understanding of IT security, fire safety, and workplace safety practices. • Strong troubleshooting skills across hardware, operating systems, and applications. • Excellent interpersonal and communication skills. Team player with a proactive attitude. • Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. • At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.