Loka, Inc - Senior Funding Operations Specialist

• Funding Request Management • Serve as the primary coordinator for all AWS funding programs ensuring proper submission and timely follow-up. • Maintain a centralized tracking system for all open funding requests, capturing details such as request owner, AWS program, submission date, approval status and expiration. • Regularly review program guidelines to ensure funding requests meet AWS eligibility criteria and internal policies. • Ensure timely customer review and sign-off, escalating as necessary to prevent bottlenecks and expedite funding approvals. • Information Sharing & Communication • Act as the liaison between AWS account teams, internal Sales, Finance, PM and Engineering teams to distribute updates on funding availability, program changes, approval status and next steps. • Prepare and distribute weekly/monthly dashboards or reports summarizing active, approved and closed funding requests. • Notify stakeholders of missing documentation, incomplete applications or discrepancies requiring action to avoid delays or denials. • Verification & Compliance • Audit submitted funding requests to verify accuracy of claims, project scopes, budget alignment and compliance with AWS program requirements. • Collect and validate supporting materials prior to funding approval. • Ensure timely completion of post-approval tasks, including acquiring agreed-upon deliverables and submitting required proofs of performance to AWS. • Tracking & Reconciliation • Update funding request statuses in real time. • Collaborate with Finance to ensure proper invoicing. • Identify and remediate any gaps between committed activities and actual deliverables to mitigate clawback risk. • Process Improvement & Documentation • Continuously refine funding request workflows and templates (funding request forms, approval matrices, closeout checklists) to streamline the process and reduce cycle time. • Document processes, best practices and lessons learned to build a knowledge base for new team members. • Lead funding-program training sessions for all teams on an ad hoc basis.