nylas - QA/UAT Engineer

Remote - United States, Canada$74k - $111k1mo ago

Remote Mid NA Artificial Intelligence Software SDET QA Engineer REST k6 Postman TypeScript Python

Requirements

• 3–5 years of experience in QA, SDET, Quality Engineering, or test automation-focused software engineering roles. • Experience designing and maintaining automated testing frameworks and suites. • Practical working knowledge of Go (Golang), including the ability to read service code, understand application behavior, write tests, and debug failures. • Experience testing APIs, microservices, or distributed systems. • Familiarity with REST APIs, gRPC, contract testing, and API validation tools such as Postman, grpcurl, k6, or similar. • Hands-on experience with browser automation frameworks such as Playwright, Cypress, or Selenium. • Experience using AI-assisted development or testing tools, including Claude Code, Codex, Cursor, or similar coding agents. • Familiarity with CI/CD systems and modern cloud-native development environments. • Experience working with Docker, Kubernetes, GitHub Actions, kubectl, and GitOps-style deployment workflows. • Strong understanding of software testing principles, including test strategy, test planning, risk-based testing, and defect management. • Excellent written communication skills with strong attention to detail. • Experience applying AI and LLM technologies to software testing workflows. • Proficiency with TypeScript or Python for automation and tooling. • Experience testing third-party integrations, OAuth flows, or identity systems. • Familiarity with observability platforms, including logs, metrics, and distributed tracing. • Experience with performance, load, or reliability testing. • Experience working with developer platforms, APIs, infrastructure products, or highly technical SaaS environments. • INTERVIEW PROCESS (SUBJECT TO CHANGES) • Round 1 - The Intro: 30 minute discussion with the Hiring Manager • Round 2 - The Deep Dive: 60 minute live technical assessment • Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the "what, why, and how" behind your best work. • During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the "what," "why," and "how" behind your contributions. • Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities. • Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Responsibilities

• Build and maintain automated test coverage. Design, implement, and own automated test suites across our API platform and customer-facing applications, including integration, functional, contract, and end-to-end testing. • Validate APIs and services. Develop and maintain test coverage for REST and gRPC services, ensuring reliability across email, calendar, contacts, scheduling, and third-party provider integrations. • Perform user acceptance and exploratory testing. Validate real-world customer workflows before release, uncovering usability issues, edge cases, and regressions that automated tests may miss. • Automate browser-based workflows. Build and maintain end-to-end UI tests for our dashboard, scheduling products, and embedded experiences using frameworks such as Playwright, Cypress, or Selenium. • Leverage AI to improve quality engineering. Use tools such as Claude Code, Codex, Cursor, and other AI-powered testing workflows to generate test cases, explore application behavior, accelerate defect discovery, triage flaky tests, improve testing efficiency, and help define how AI fits into our quality engineering practice. • Integrate quality into the development lifecycle. Embed testing into CI/CD pipelines and deployment workflows so quality gates provide fast, actionable feedback on every change. • Investigate and triage defects. Reproduce issues, identify root causes, collaborate with engineers to drive resolution, and maintain clear documentation throughout the defect lifecycle. • Support release readiness. Participate in release validation efforts, helping ensure new features and platform changes meet quality standards before reaching customers. • Collaborate across engineering teams. Work closely with backend, frontend, platform, and product teams throughout the development lifecycle to build quality into the process from the start. • Help shape the future of quality engineering. Contribute to testing strategy, tooling decisions, AI-assisted testing workflows, and best practices as we continue evolving our approach to automation, quality ownership, and AI-native quality engineering.

Benefits

• Canada (BC, Toronto)Canada CA$100K – CA$140K • USA (Tier 1)USA (SF, NYC) CA$105K – CA$150K • USA (Tier 2)USA (Denver) CA$100K – CA$135K • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Nylas' CPRA Employee Privacy Policy • If no, please share your salary expectations. • Hispanic/Latino • Pacific Islander • Two or more races/ethnicities • I don't wish to answer • Gender non-conforming • My gender is not listed • I have a disability • I do not have a disability • I am not a veteran • I am a caregiver to child(ren) and/or adult(s) • I am not a caregiver • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran