Bounteous - Lead Architect (AJO Platform Architect)
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Requirements
• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information • Lead discovery efforts to gather necessary information from clients and internal team members to appropriately understand business needs and solution requirements for digital marketing efforts • Develop deep knowledge of each client's business and available data to ensure platform solutioning is on par with client's marketing objectives • Translate business needs into detailed technical requirements for platform configuration, data schemas and system integrations to deliver against business needs • Lead platform configuration and development of digital marketing campaigns across channels (email, SMS, push, in-app, etc) • Oversee development, testing and deployment of platform work completed by developers • Provide support to development teams working on platform integrations • Create Architecture and Technical specifications documents • Serve as day-to-day technical platform SME to internal and client teams • Work closely with project management team to manage workflow and deadlines across multiple, simultaneous platform-related projects and change controls • Provide support to senior team members throughout project estimation and Marketing Technology platform discovery / roadmapping engagements, as needed • Provide support to internal execution services team for ongoing platform and schema optimizations, as needed • Direct technical implementation of features, as needed, as a minor percentage of overall responsibility • Bachelor’s degree in Computer Science, a related business or technology field, or equivalent work experience required • Minimum of 2 years working with Adobe Journey Optimizer and/or Journey Orchestration, with a minimum of 1 year in Journey Optimizer, with demonstrated experience leading 3+ platform implementation projects • Familiarity with setup/application of common AJO tasks: Channel Surfaces, Data Sources, Events, Actions, Audience Definition, Decision Management, etc. • Familiarity with non-native activation, i.e., journey orchestration in AJO with customer interaction via external system • Adobe Journey Optimizer certification preferred • Experienced data modeler • Proficiency with JSON and XML • Experience or familiarity with HTML, MJML, CSS and responsive email coding a plus • Agency experience preferred, with 2+ years experience in a client-facing role and knowledge of overall agency structures and agile project management methodologies • Solid understanding of digital marketing execution processes, audience segmentation methods, industry best practices, communication legal compliance, and downstream campaign analysis • Excellent oral and written communication skills • Comfortable working with all levels of an organization and capable of communicating as effectively with technical staff as with business and management • Familiarity with a variety of marketing automation platforms and marketing cloud solutions a plus (Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, Marketo or similar)
Responsibilities
• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information • Lead discovery efforts to gather necessary information from clients and internal team members to appropriately understand business needs and solution requirements for digital marketing efforts • Develop deep knowledge of each client's business and available data to ensure platform solutioning is on par with client's marketing objectives • Translate business needs into detailed technical requirements for platform configuration, data schemas and system integrations to deliver against business needs • Lead platform configuration and development of digital marketing campaigns across channels (email, SMS, push, in-app, etc) • Oversee development, testing and deployment of platform work completed by developers • Provide support to development teams working on platform integrations • Create Architecture and Technical specifications documents • Serve as day-to-day technical platform SME to internal and client teams • Work closely with project management team to manage workflow and deadlines across multiple, simultaneous platform-related projects and change controls • Provide support to senior team members throughout project estimation and Marketing Technology platform discovery / roadmapping engagements, as needed • Provide support to internal execution services team for ongoing platform and schema optimizations, as needed • Direct technical implementation of features, as needed, as a minor percentage of overall responsibility
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