hozah - Chief Of Staff
Requirements
• You've personally delivered cross-functional improvements end to end in the last two to three years, and can show the before and after in numbers, including at least one in a function you didn't run. • You build with AI and data, not just use them. Show us something you made yourself: a Claude or GPT workflow, a script, a SQL query, a model or an automation. Tell us what it replaced and how you checked it. • You take an ambiguous problem, break it down, question the data and come back with a recommendation, not a list of observations. • You've got senior people to change how their teams work without managing them, and stayed on good terms. • You've run or improved an executive cadence (board packs, leadership meetings, KPI or OKR tracking) and you make sure actions actually close. • You know what to decide, what to escalate and what to drop, and you handle confidential information carefully. • You read a P&L, unit economics and an operational dashboard without help, and you talk in numbers. • You'll take on the unglamorous work, challenge with evidence and give the credit to the team that owns the result. • You tell it straight, including what didn't work.
Responsibilities
• Own a portfolio of cross-functional initiatives the CEO would otherwise drive personally, from diagnosis through to a finished, measured result. • Own the problems that sit between departments: find what is slowing the business down, size it in numbers and get it fixed with the team that owns it. • Own the leadership operating rhythm: the board pack, SLT agenda, KPI and OKR tracking, and the decision and action log. • Own the follow-through on strategic initiatives, tracking them to completion and raising slippage early with a recovery plan. • Own practical AI adoption across the business, building the shared workflows, tools and templates that remove manual work, and helping teams use them well. • Own the judgement calls the CEO shouldn't have to make: what you decide, what goes to the CEO and what gets dropped, with board, investor and people-sensitive information handled discreetly.
Benefits
• A newly created role with direct access to the CEO and regular exposure to the Board. • Real breadth: you'll work across every department of a fast-scaling tech business. • The chance to shape how a whole company uses AI. • Hybrid working: three days in our office next to East Croydon Station, two from home (and friendly office dogs).
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