rainfocus - Project Manager (Afternoon Shift - Remote)

Lehi, Utah - Hybrid2mo ago

In Office Mid NA Project Manager Performance Management Client Consulting Project Planning Risk Management Microsoft Office

Requirements

• 4+ years project management experience including skills in software implementation, schedule, cost, and risk management • Ability to utilize various project management tools to coordinate and manage complex projects • Strong written and verbal communication skills • Excellent interpersonal, organizational, analytical, and follow-up skills • Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet • Highly self-motivated, autonomous self-starter with excellent follow-through, and takes ownership • Strong technology acumen and a love of researching new solutions to enhance the event experience and improve event operations • Experience working in a consulting environment or client-facing role • Experience designing large-scale complex solutions without losing sight of the details • Highly detail oriented with proven ability to document systems and processes • Must be able to work 12:00 - 9:00 p.m. PST. • PMP certification a plus • Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges • Ability to take initiative • Challenger mentality with the ability to drive client discussions ● Ability to organize ambiguous ideas into concrete deliverables • Able to prioritize competing deadlines • Determined, strong and organized leader • Self-motivated • Location/Travel • This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings.

Responsibilities

• Align with clients on key project milestones • Build and maintain project plans • Identify and manage dependencies, risks and priorities • Coordinate multiple work streams to remove obstacles • Participate in pre-sales planning as a member of client account teams • Identify and engage appropriate resources across client and RainFocus teams • Communications • Document project activities and status • Communicate formal weekly status to client & RainFocus stakeholders o Communicate with event steering teams and executive-level committees • Co-facilitate workshops with clients and solution consultants and architects to define configuration requirements and capture action plans • Solicit feedback from clients and team members to drive prioritization • Coordinate post-event reviews between client and RainFocus account team • Surface decision points and escalations to stakeholders to remove obstacles • Change management • Provide change management support for first-year event clients • Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and technology • Project controls • Manage expectations, scope and priorities of implementation • Ensure that all project artifacts are captured and maintained • Monitor and manage project financial performance against targets • Manage and present change orders for customers to identify tasks and deliverables outside of the original scope of work project plans

Benefits

• At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.