Zopa - Senior Data Analyst - Fraud & Financial Crime
Requirements
• Proven ability to own complex, ambiguous analytical problems end-to-end • Experience translating analysis into clear, actionable recommendations • Confidence working with senior stakeholders in a fast-paced environment • Ability to remain calm and make sound decisions under pressure • Experience in fraud, financial crime or risk analytics is a plus • Exposure or an interest in fraud decisioning systems or real-time monitoring tools • Prior experience in using live decisioning systems or working with machine learning models • Background in Fraud/ Fincrime (or similar setting) • Fintech, banking or high-growth tech environments would be ideal • Interview Stages • 1. Recruiter Screening (30 mins) • Focus: motivation, problem-solving mindset, technical background, and interest in fraud analytics. • 2. SQL Technical Assessment (1 hour Zoom) • Focus: writing clean, accurate SQL • 3. Fraud Analytics Case Study (1 hour Zoom) • Focus: how you approach a fraud problem end-to-end. No prior fraud experience required — we’re testing thinking, structure, and communication. • 4. Final Interview (1 hour in-office) • Focus: competencies, collaboration, decision-making under pressure, and alignment with Zopa’s values. • At Zopa we value flexible ways of working. • We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. • You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. • Subject to having the right to work in the country of choice • Diversity Statement • Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Benefits
• Fraud threats evolve constantly. Zopa is scaling its products and customer base, and strong fraud analytics is critical to doing that safely. • This role exists to: • Detect and respond to fraud patterns quickly • Improve fraud controls across onboarding and transactions • Reduce losses while balancing customer experience • You’re not maintaining something mature — you’re helping build and improve fraud decisioning as the team grows. • We are looking for a Senior Fraud Analyst to join our growing Fraud Analytics team at Zopa. This role plays a critical part in protecting our customers and the business from fraud, using data, analytics and judgement to drive real-time and strategic decisioning. • You will lead complex fraud analysis independently, support incident response, and act as a senior analytical escalation point within the team. • A day in the life • Acting as a senior point of escalation during fraud incidents, supporting prioritisation and decision making • Leading end-to-end fraud analysis using SQL and Python to detect, investigate and mitigate fraud risks • Taking real-time analytical input into fraud blocks, controls and interventions • Optimising fraud rules and supporting the monitoring of machine learning models • Improving onboarding and account-level controls to prevent bad actors entering the ecosystem • Creating and maintaining fraud reporting and dashboards using Tableau • Working closely with Fraud Strategy, Fraud Operations, Product and Engineering teams • Supporting the Fraud Analytics Manager as a senior individual contributor and trusted partner • Participating in the on-call rota, typically one week per month, supporting out-of-hours fraud incidents with additional pay
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