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chartis

chartis - Manager, Learning

Remote - USA$96k - $146k2d ago
RemoteNALife InsuranceInsuranceTraining and Development ManagerInstructional DesignMicrosoft OfficeExcelLearning & DevelopmentProgram ManagementSnowflakeDocumentation

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Requirements

• Minimum of five – seven years of progressive instructional design and facilitation experience; experience at a professional services firm is strongly preferred • Bachelor’s degree required, focus on analytics, AI or instructional design a plus • Demonstrated understanding and application of adult learning principles; experience designing for and developing events in e-learning authoring tools (e.g., Adobe Captivate, Articulate, Lectora Inspire, Camtasia) is a plus • Outstanding written and verbal communication skills; Ability to synthesize content and communicate in concise, informative written communication • Thrives in a rapidly evolving, dynamic environment, high level of comfort with ambiguity • Flexible and a self-starter; able to manage multiple projects and processes while remaining extremely detail-oriented • Solution-oriented; creative problem solver • Highly collaborative; equally effective as a project leader and a team player • High level of proficiency with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook • The role works remotely, however, some travel required (e.g., firm meetings, learning event facilitation) • Salary range: $95,500–145,500, plus, may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

Responsibilities

• Serve as the portfolio owner for the Analytics curriculum, ensuring the creation and maintenance of a robust set of courses and development resources tailored to specific Line of Business needs (where appropriate) and providing a progressive pathway to build proficiency over time • Support the portfolio owner for the AI curriculum as needed, and collaborate closely on meeting learning needs at the intersection of analytics and AI (e.g., Snowflake, data cleansing, etc.) • Work closely with business leaders and SMEs to understand desired business outcomes and behaviors and translate those into learning solution requirements (i.e., learning objectives) • Execute the detailed design process for learning projects, creating the design using scope, needs assessment and conceptual design as input; create design documentation, including instructional method, delivery vehicle, content and timing. • Serve as a subject matter expert on instructional design and/or leading externally available learning content while consulting with internal stakeholders and SMEs to develop or select/curate course content • Project manage all aspects of learning programs and manage the budget by program. • Occasionally facilitate virtual and in-person learning programs, managing the event while teaming with colleagues to push the participants to deepen their knowledge/skill development. • Develop and deploy project communications, including (but not limited to) managing the business unit learning agenda/calendar and coordinating with others outside of the learning group as the point of contact (e.g., HIPAA training, compliance training). • Work with vendors to create/contextualize externally developed content for Chartis. • Identify on-demand content for specific audiences to meet specific needs. • Keep a growth mindset by evaluating learning events, researching external learning solutions and suggesting improvements. • Develop and maintain strong, collaborative relationships with colleagues across all levels throughout the firm.

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