minted - AI & Automation Engineer
Requirements
• 1-2 years of hands-on experience with AI platforms (OpenAI, Anthropic, Google AI, Azure OpenAI, or similar) • 3-5 years of experience in workflow automation, process automation, or data engineering • Proven track record of building and deploying production automation solutions • AI & LLMs: Practical experience with large language models, prompt engineering, RAG (Retrieval-Augmented Generation), and agentic AI patterns • Programming: Proficiency in Python, JavaScript, or TypeScript for automation and integration development • Automation Platforms: Hands-on experience with workflow automation tools such as Okta Workflows, Zapier, Make.com, n8n, or similar platforms • API Development: Strong understanding of RESTful APIs, webhooks, and API integration patterns • Tools: Experience with Postman, version control (Git), and modern development workflows • Experience with enterprise AI platforms (Microsoft Copilot Studio, Salesforce Einstein, ServiceNow AI) • Familiarity with vector databases and semantic search technologies • Knowledge of identity and access management systems (Okta, Azure AD) • Experience with cloud platforms (AWS, Azure, GCP) and serverless architectures • Understanding of IT security and compliance frameworks • Background in DevOps practices and CI/CD pipelines • Experience with data visualization and reporting tools
Responsibilities
• AI Solution Development • Design, build, and maintain AI assistants and copilots for HR, Finance, Operations, and other business units • Develop custom AI agents for task automation using APIs, middleware, and modern AI frameworks • Implement prompt engineering strategies and agentic design patterns for optimal AI performance • Integrate generative AI capabilities into service desk ticketing, employee onboarding, and knowledge base systems • Automation & Integration • Create end-to-end automated workflows that reduce manual tasks and improve efficiency • Build and maintain integrations between AI platforms and corporate systems (Okta, HRIS, ticketing, collaboration tools) • Develop APIs and middleware solutions to enable seamless data flow between systems • Design scalable automation architectures that can grow with organizational needs • Performance & Governance • Measure and report on automation ROI, adoption metrics, and user satisfaction • Partner with IT Operations and Security teams to ensure compliant, secure AI deployments • Establish best practices for AI governance, data privacy, and ethical AI use • Continuously optimize existing automations based on usage patterns and feedback • Collaboration & Innovation • Work cross-functionally with department leaders to identify automation opportunities • Document AI solutions, workflows, and technical specifications • Stay current with emerging AI technologies and automation platforms • Provide guidance and training to teams adopting AI-assisted workflows • This role is eligible for stock options.
Benefits
• Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area: • Geo 2: Boston, MA; Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $105,400 - $138,338 • Geo 3: All other U.S. metro locations - $96,720 - $126,945 • Benefits will be effective on the first of each month following your initial hire date. • Employer Funded Health Savings Account • 10 Paid Holidays • Paid Time Off and Sick Leave • Paid Parental Leave • Monthly Gym/Wellness Reimbursement • 401(k) retirement savings plan • Employee Discount • Friends and Family Discount • We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. • Notice of AI Use in Employment Decisions: • We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.
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