New Era Technology - Project Coordinator, IT & Construction
Requirements
• Operations Management Knowledge: • Operations Management Knowledge • In-depth knowledge of operations management principles and best practices. • Ability to optimize processes for efficiency and effectiveness. • Familiarity with project management framework and standards. • Analytical and Problem-Solving Skills: • Strong analytical skills to identify bottlenecks and areas for improvement. • Effective problem-solving abilities to develop and implement solutions. • Proficiency in risk management and mitigation strategies. • Team Stewardship: • Team Stewardship • Peer accountability skills to coordinate and motivate teammates. • Ability to provide guidance and support to team members. • Experience in engaging cross-functional teams and managing stakeholder expectations. • Project Management Skills: • Proficiency in project management methodologies and process improvement techniques. • Ability to plan, schedule, and monitor work orders and tasks. • Competence in using project management software. • Attention to Detail: • Attention to Detail • High attention to detail to ensure accuracy and quality in execution. • Ability to maintain accuracy while managing multiple tasks. • Ensuring quality control measures are in place and followed. • Adaptability • Ability to adapt to changing priorities and deadlines. • Flexibility to handle unexpected challenges and changes in the work environment. • Capability to manage change and drive continuous improvement initiatives. • REQUIRED EDUCATION & EXPERIENCE REQUIRED: • High School Diploma or GED. • Basic Computer Skills: Proficiency in using office software (e.g., Microsoft Office Suite) and basic familiarity with project management tools. • PREFERRED EDUCATION & EXPERIENCE REQUIRED: • Associate’s degree preferred. • PMP or Equivalent Professional Certification • EXPECTED HOURS OF WORK: Full Time, 40 hours per week, plus overtime as needed • EXPECTED HOURS OF WORK: • TRAVEL: Travel expectation is up to 5%. • TRAVEL: • Below is the pay range of this position for considered candidates based on qualifications and experience. • $24 - $27.24 USD • New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). • View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ • We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] . • @neweratech.com
Responsibilities
• Planning and Scheduling: • Planning and Scheduling • Plan and schedule project work orders based on priorities and resource availability. • Coordinate with vendors, onsite contacts, and other trades as necessary to ensure project timelines are met. • Coordinate with cross-functional teams to allocate resources and resolve conflicts. • Review work orders and ensure all necessary information is available. • Progress Tracking and Documentation: • Progress Tracking and Documentation • Track and close-out work order tickets promptly upon completion, ensuring all documentation is accurately recorded. • Submit completed work orders for billing promptly, ensuring all billing requirements are met. • Maintain accurate records and documentation related to work orders. • Monitoring and Communication: • Monitoring and Communication • Monitor and evaluate the performance of work orders, maintaining accountability for meeting response-time targets and delivering quality service. • Communicate proactively with customers, provide regular status updates, requested deliverables, and confirm successful completion for each work order. • Adherence to SLAs and Performance Metrics: • Ensure compliance with Service Level Agreements (SLAs) and accountability to Key Performance Indicators (KPIs), meeting established benchmarks for response times, quality, and project deliverables. • Quality and Compliance: • Quality and Compliance • Ensure compliance with quality standards and operational procedures. • Provide guidance and support to team members involved in executing work orders. • Ensure detailed checklists for deliverables are followed. Validate each task is completed thoroughly and meets quality standards. • Conduct thorough reviews of submitted work. Verify accuracy, consistency, and adherence to guidelines.
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