OKX - Compliance Analyst

• Operational Surveillance & Risk Detection • Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines. • Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators. • Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails. • Case Processing & Escalation • Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations. • Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review. • Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership. • Operational Efficiency, AI & Continuous Improvement • Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations. • AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality. • Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and ML/AI model accuracy • Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency. • Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies. • What We Look For In You • Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels. • AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks. • Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance. • Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings. • Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).