ben - Head of AI Operations
Requirements
• Prompt and context engineering: you have a structured approach to getting the best out of models, and have experience teaching others to do the same. • Have built the guardrails: you've set the bar for what an internal AI system is trusted to do, and put real evals behind it, so you know it works before it goes near live data.
Benefits
• This is one of the most important hires we'll make at Ben, and one of the rare roles where a single person can change how an entire company works. • A canvas most people never get: your remit is the whole company, starting with our biggest and most complex operation, how we deliver for customers. • A real mandate: you work directly with the founders, with the budget, the tools and the backing to take work off entire teams and change how Ben runs. • You'll be at the frontier: the market hasn't even settled on a name for this role yet. Do it well and you write the playbook everyone else copies in a couple of years. • The most impactful work of your career: Ben helps hundreds of thousands of people across 30+ countries get the benefits and support they need. Make our functions work better and that reaches every one of them. • It’s important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here https://www.thanksben.com/benefits-at-ben. • 💰 Competitive base salary + equity, so you own what you build • 💳 £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250 • 🍔 Weekly lunch provided in office so you can spend quality time with the team over some tasty food! • 🏖 28 days of holidays a year plus bank holidays, and an option to buy or sell 2 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service! • 🌴 Work-from-abroad scheme, so you can support your travels, enjoy an extended holiday, or visit loved ones. • 🍼 Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting • ❤️ Comprehensive Private Medical Insurance • 💌 Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check • DIVERSITY AND CULTURE AT BEN • We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing [email protected].
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