• Support day-to-day commissions administration process including global monthly commission payout, manual adjustments, and exceptions
• Provide timely resolution for commission-related inquiries from plan participants including but not limited to system access issues, transaction disputes, credits, and payment calculations
• Validate data and quantify impact through data analysis and communicate proposed resolutions and timelines to leadership
• Participate in User Acceptance Testing (UAT) for system updates by validating and confirming desired results
• Track and report on the status of plan acceptance to ensure compliance and timeliness
• Own process of end-to-end of organization alignment (hierarchy, setup, and payouts)
• Offer cross-functional support to business partners as it pertains to data validation, data requests, and other various tasks
• Work with business partners and auditors on an ongoing basis for ad hoc requests, projects, and compliance audits