Valence - Engagement Manager
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Requirements
• 4+ years of experience—in top-tier consulting, investment banking, or fast-paced, high-growth startups. • Fluency in French strongly preferred • Exceptional client-facing skills—with a proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders. French language skills highly prioritized. • Structured problem-solving ability—you can break down complex challenges, connect the dots, and craft solutions that drive results. • Structured problem-solving ability • Proven influence and execution—you know how to partner with busy executives, keep momentum across work streams, and make progress in environments where priorities shift fast. • Proven influence and execution • Strong operational instincts—including a knack for managing details that elevate the overall experience. • Strong operational instincts • Excellent communication skills—both written and verbal, with the ability to tailor your style to different audiences and settings. • Comfort with data—especially in Excel, and the ability to organize and synthesize information to create clarity and add value. • Comfort with data • Bias for action—you’re self-motivated, solutions-oriented, and energized by challenges. You move quickly and don’t get discouraged by roadblocks. • Bias for action • Growth mindset—you actively seek feedback and see every experience as a chance to learn and get better. • Growth mindset • A clear “why” for this stage and space—you’re excited by the opportunity to join an early startup at the forefront of generative AI, with a mission centered on learning, leadership, and team development. • A clear “why” for this stage and space • What you'll get • What you'll get • Ownership & Rapid Growth • Outsized missions from day one, with direct responsibility for company-defining projects • Work alongside the executive team with transparency into strategy and decision-making • Influence on direction through real-time customer feedback and market insights • AI-First Operator • AI-First Operator • Work directly with cutting-edge AI models and next-generation platforms • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries • Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale
Responsibilities
• Build and grow strategic client partnerships, engaging across all levels of leadership C Suite, Executive. • Build and grow strategic client partnerships • Lead the consultative deployment of our generative AI tools within enterprise accounts, translating client goals into high-impact, scalable programs. • Lead the consultative deployment • Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets within your portfolio. Own the renewal and expansion process. • Deliver on strategic and commercial goals • Embed deeply within client organizations, becoming a programmatic partner and helping them unlock measurable value through clear use cases. • Embed deeply within client organizations • Champion behavior change by guiding clients through our consultative methodology, aligning our platform with their most pressing priorities. • Champion behavior change • Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement. • Partner closely with Sales • Oversee contracting and invoicing, working hand-in-hand with our Operations team to ensure a seamless experience. • Oversee contracting and invoicing • Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience. • Act as a client voice in product evolution • Stay sharp in an evolving landscape—building working fluency in generative AI, trust & ethics in machine learning, and the nuances of our clients’ industries. • Stay sharp in an evolving landscape
Benefits
• Competitive salary including base + bonuses • Comprehensive health coverage (medical, dental, vision) from day one • Generous PTO, company-wide R&R shutdowns, and paid parental leave • Retirement plan support for US and global employees • Meaningful ownership in a venture-backed company at a growth inflection point • Financial upside that comes from scaling fast • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact • Top-Performing Culture • A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together • Learn more about us and meet our team here • Location and Work Environment • This role is 3 days a week (Tues - Thursday) minimum in office near Waterloo Station. Candidates must be comfortable working with colleagues in different time zones (US, and have valid travel documents without work authorization restrictions in the UK. • Diversity and Inclusion • We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected].
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