SupplyHouse.com - QA Engineering Team Lead
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Requirements
• High-level proficiency of written and verbal communication in English • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field • 5+ years of experience in Quality Assurance with a strong focus on functional and automated testing • 1-2 years of experience in a formal people leadership role or a combination of 1-2 years of experience as a people manager plus prior experience as a Technical Lead with clear ownership over delivery, mentoring, and cross-functional coordination • Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, or Appium • Experience working in Agile/Scrum development environments • Proven ability to analyze complex systems and resolve testing challenges • Experience defining QA metrics and improving testing processes at scale • Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.) with an understanding of LLMs and multi-agent systems applied to QE use cases
Responsibilities
• Design, develop, and execute comprehensive test plans and test cases for functional, non-functional, regression, performance, and accessibility testing • Lead test automation initiatives by developing, maintaining, and enhancing automated test scripts using tools such as Selenium, Cypress, or Appium • Collaborate with developers, product owners, and stakeholders to understand requirements and define effective testing strategies • Review test cases, automation scripts, and test results to ensure coverage, accuracy, and alignment with business requirements • Identify, document, track, and communicate software defects using bug-tracking tools, ensuring timely resolution • Analyze testing metrics and results to provide insights and recommendations for improving QA processes and product quality • Participate actively in Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives • Mentor and support QA team members by providing coaching, technical guidance, and best-practice standards • Contribute to continuous improvement initiatives within the QA function and across engineering teams. Sets clear objectives aligned with team, department, and organizational goals • Partner with leadership to align quality goals with business objectives. Interfaces with senior leadership and cross-functional teams to understand business needs and communicate quality insights. Serves as a hiring manager for L1–L2 QA roles, including reviewing assessments, conducting interviews, and contributing to hiring decisions • Understands team engagement and motivation; actively supports employee retention and growth Provides input into QA resource planning and staffing decisions
Benefits
• Comprehensive and affordable medical, dental, vision, and life insurance options • Competitive Provident Fund contributions • Paid time off and holidays • Mental health support and wellbeing program • Company-provided equipment and one-time $250 USD work from home stipend • $750 USD annual professional development budget • Company rewards and recognition program • We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. • We empower ownership • We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! • We promote work-life balance • We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. • We support growth • We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more. • We give back • We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. • We listen • Check us out and learn more at https://www.supplyhouse.com/our-company! • Check us out and learn more at • https://www.supplyhouse.com/our-company • Additional Details: • Additional Details: • Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
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